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Email / CRM Manager
We're looking for a short-term (potential to become long term) Email/CRM Manager or Executive to support our digital team with the building, sending, testing and reporting of personalised email campaigns and mobile app communications (push notifications, in-app messages and content cards). The ideal person will have experience in using Braze to build and test campaigns, and will be experienced in using Braze segmentation, canvas set-up, liquid logic and analytics, at a minimum. This role is ideal for a freelance/remote worker who is a great communicator, as a key part of the role will be keeping stakeholders updated on the status and delivery of all campaigns. If interested and for more information, please reply in the thread1like5CommentsCRM Manager - London or Paris Based
Hi Everyone, I am working with a prospective new client who is looking for a CRM Manager to help stand up and manage Braze. I cannot post their name due to compliance but if you are interested, please let me know and I will share the details and put you in touch. They are a VC funded startup in the FinTech/Crypto space that is mobile based and looking to leverage Braze for Push, IAM and Email. Thanks!Lifecycle Marketing Lead at Getyourguide
We’re looking for a customer-centric and data-driven Senior CRM Manager to develop new and optimize existing multi-channel campaigns that drive customer activation, engagement and retention. If you want to shape and scale a core strategic area while creating a lot of value for both the business and our customers, read on. This role is both strategic and operational, requiring the development of a multi-quarter roadmap while ensuring high-quality and timely delivery of day-to-day operations. You will play a pivotal role in building our global customer communications strategy and significantly increasing customer lifetime value. To achieve this, you will collaborate with our Analytics, Brand, Content, and Tech teams, and be responsible for identifying, exploring, and operating communication strategies across various channels, devices, markets, and customer segments. Interested? Check out and apply here https://grnh.se/e9fffd5c1usBraze CRM consultant
Job Title: Braze CRM Consultant Location: London ideally Job Type: Full time About the Role: We are seeking a highly skilled Braze CRM Consultant to join our team and support the implementation and optimization of customer engagement strategies through Braze. The ideal candidate will have strong experience in customer relationship management (CRM) systems, specifically Braze, with a good grasp of Liquid scripting and html. You will work closely with data and engineering teams to design personalized customer journeys, manage large data sets, and drive high-impact campaigns. Key Responsibilities: Braze Campaign Management: Design, build, and manage customer journeys, campaigns, and automated messaging workflows within the Braze platform. Good knowledge of catalogues and braze promotion codes is also a plus. Personalization & Dynamic Content: UseLiquid scriptingto create personalized and dynamic content across emails, push notifications, in-app messages, and content cards. Building of email template: Develop and edit drag and drop templates for email and other messaging channels, good knowledge of html is a plus. Data Analysis & Segmentation: Work with large data sets to create custom segments based on customer behavior, demographics, and other attributes for targeted messaging. SQL Queries: Write basic SQL queries to extract and analyze data for campaign optimization, reporting, and decision-making. A/B Testing & Optimization: Implement A/B tests to optimize campaign performance, improve open rates, conversion rates, and other KPIs. Collaboration: Collaborate with data, product, and development teams to understand business goals and translate them into actionable CRM strategies within Braze. Reporting & Insights: Monitor and report on campaign performance, providing actionable insights to stakeholders to continuously improve engagement strategies. Troubleshooting: Identify and resolve any issues related to CRM campaigns, email rendering, or data integration. Key Qualifications: Proven experience working with Brazeor similar marketing automation software i.e iterable. Proficiency inLiquid scriptingto deliver personalized and dynamic messaging. Good working knowledge ofHTMLandCSS, and experience using drag & drop templates. Basic understanding ofSQLfor querying large data sets and generating insights. Experience working withlarge data setsto build effective customer segmentation and personalized experiences. Familiarity withA/B testingand best practices for campaign optimization. Strong analytical skills to interpret data and make informed recommendations. Ability to manage multiple projects simultaneously and meet tight deadlines. Excellent communication and collaboration skills, with the ability to work cross-functionally. Nice-to-Have: Familiarity with customer engagement strategies such as lifecycle marketing, retention, and acquisition tactics. Experience using Postman for API testing and integration. Familiarity with webhooks in Braze for triggering external actions and manipulating data. Why Join Us?: • Flexible working environment with opportunities for professional growth. • Competitive salary and benefits package.0likes1CommentSenior CRM Manager:in - Private User Monetization (m/w/d)
Deine Aufgaben Du bist Teil des CRM-Teams und verantwortlich für die freiwillige monetäre Förderung durch unsere Nutzer:innen. Dein Ziel ist es, den Umsatz durch monatliche und jährliche Abonnements sowie durch Einmalzahlungen zu steigern. Die Kanäle, die du nutzt, sind E-Mails, Push Notifications und In-App Messages. Zusätzlich optimierst du gemeinsam mit dem Product Team wichtige Schnittstellen auf der Plattform wie z.B. den Payment-Checkout oder Landing Pages. Du übernimmst das KPI Management vom Förderer-Umsatz, der Anzahl der Abonnements, des LTV und vom Churn. Deine Kampagnen planst du selbstständig und optimierst sie durch A/B-Testing, dabei suchst du immer neue Wege, deine Ziele zu erreichen und zu übertreffen. Du stimmst dich mit den anderen CRM-Managerinnen ab über Best Practices, Inhalte und Versandzeitpunkte. Dein Profil Du hast mindestens 5 Jahre Erfahrung im CRM oder einem anderen relevanten Bereich. Du bist analytisch und triffst deine Entscheidungen basierend auf Daten. Du weißt, wie du KPIs interpretieren und für dich nutzen kannst. Gleichzeitig fallen dir kreative Wege ein, deinen Umsatz zu erhöhen. Deine Ziele willst du unbedingt erreichen. Deine selbstständige und strukturierte Arbeitsweise hilft dir, Kampagnen und Projekte frühzeitig zu planen und umzusetzen. Du hast bereits Multi-Channel-Journeys und A/B-Tests aufgesetzt und diese in Excel/Google Sheets ausgewertet. Du bist technisch versiert und kennst dich mit CRM Infrastruktur, Link Tracking, Deliverability Themen und Tool Optimierungen aus. Erfahrung mit Braze ist ein großes Plus. Du hast Deutschkenntnisse auf Muttersprachenniveau und sprichst fließend Englisch. Was wir bieten Einen sinnstiftenden Job! Wir schaffen ein tolles Produkt mit echtem Mehrwert für die Gemeinschaft. Mitarbeit in einem engagierten und erfahrenen Team, das sich austauscht und voneinander lernt. Einblick in den gesamten Arbeitsprozess unseres Social Startup, sowie der nebenan.de Stiftung. Verantwortung und große Möglichkeiten, dich aktiv einzubringen. Deine nebenan.de SpenditCard - pro Monat erhältst du ein zusätzliches Einkommen von 35 Euro, das du für Dinge deiner Wahl einsetzen kannst. Eine flexible Urlaubsregelung - Nimm dir so viel Urlaub, wie du brauchst. Außerdem bieten wir auch die Möglichkeit eines Sabbaticals an. Eine Stärke-basierte Entwicklungskultur (wir arbeiten mit dem Gallup StrengthsFinder). Ein Arbeitsplatz in Berlin-Kreuzberg und regelmäßige Events wie lunch & learn / yoga / back courses. Flexible Arbeitszeiten und die Möglichkeit, teilweise remote zu arbeiten. Auf diese Stelle bewerben Über uns nebenan.de ist Deutschlands größte Nachbarschaftsplattform. Das soziale Netzwerk wird von der Good Hood GmbH mit Sitz in Berlin betrieben. Über die kostenlose, lokale Plattform können sich Nachbar:innen unkompliziert helfen, zu Aktivitäten verabreden, Dinge teilen und verschenken. Als Sozialunternehmen ist es unser Ziel, Nachbar:innen wieder miteinander in Austausch zu bringen und so zu einer lebendigen, helfenden und sicheren Nachbarschaft beizutragen. nebenan.de steht nicht nur Privatpersonen offen, sondern auch lokalen Gewerben, gemeinnützigen Organisationen sowie Kommunen. Vom demographischen Wandel über Einsamkeit bis hin zum nachhaltigen Umgang mit Ressourcen - wir wollen im Kleinen Antworten auf die großen gesellschaftlichen Herausforderungen unserer Zeit finden. Hast du Lust, uns dabei zu unterstützen? Dann schau dir jetzt unsere offenen Positionen an oder schick uns einfach eine Mail an jobs@nebenan.de um mehr zu erfahren. Wir freuen uns auf dich! Diversität ist Zusammenarbeit – bei nebenan.de freuen wir uns explizit über jede Diversitäts-Dimension, die unser Team bereichert. Wir leben Chancengleichheit und unterstützen sie.0likes0CommentsTechnical Lifecycle Marketing Manager @ Quizlet
Hey all! Our team is looking for an experienced technical marketer to execute personalized campaigns in Braze using segmentation, liquid logic, connected content, canvas flows, etc. If you think you or someone you know might be a good fit, we would love to chat with you! Salary range: $120,000 - $140,000 https://jobs.lever.co/quizlet-2/9c6afe50-b386-490c-9aeb-4e53199236d90likes1CommentManager, Digital CRM
Key Responsibilities Lead Braze CRM implementation across European markets, focusing on promoting the league’s membership proposition EuroLeague ID, Fantasy Challenge, and the D2C streaming OTT product EuroLeague TV, whilst keeping Branding Guidelines and Tone of Voice. Oversee automated marketing flows and triggers. Ensure database quality management and foster database growth. Set KPIs and report on digital and direct marketing performance. Adopt a Test & Learn approach to ensure maximum effectiveness of currently live activity. Design, and execute new innovative CRM campaigns, continuously measuring performance, conducting rigorous A/B testing, and optimizing communications across channels. Serve as a CRM expert, advocating for best practices and staying abreast of innovative opportunities. Map customer journeys, analyze touchpoints, and strive for exceptional commercial campaign performance. Ensure that every communication we send is timely, relevant and engaging, using personalization where possible and always thinking about creating good outcomes for our fans. Work with various departments, especially the Sponsorship Team, to launch personalized CRM campaigns for our portfolio of key sponsors & partners Overview the quality of the data in our CDP (we use mParticle) Job Requirements 2 or more years’ experience in CRM or Direct Marketing roles at a mid-level (Senior Executive, Campaign Manager, CRM Specialist, CRM Consultant). Must hold EU nationality or possess a valid residency/work permit for Spain. Experience using Braze, or a similar Customer Engagement Platform like Bloomreach, including ideating, building and deploying lifecycle marketing campaigns with a high degree of personalization (Liquid logic knowledge is a plus). Experience using mParticle, or a similar Customer Data Platform like Segment or Tealium, including troubleshooting. Ability to communicate how tools work and their outputs to non-technical people. Technically proficient; while developer skills are not required, understanding digital ecosystem architecture and having sufficient HTML and CSS skills for building marketing emails is necessary. Advanced level of data visualization skills and experience in tools such as Tableau, Qlikview, PowerBI. We use Tableau, led by our Business Intelligence & Analytics team (BIA). Excellent digital vendor management skills, with the ability to interact effectively with senior digital stakeholders. Advanced level of English language. Proactive self-starter, team player, and strong communicator with a keen interest in advancing within the sports business industry. Excellent analytical and problem-solving skills. That means being able to parse the 2% of insight signals from the 98% of noise in the data Excellent time management skills and good at working in a fast-paced environment Comfortable with M365 suite of software, in particular use of Excel and PowerPoint Role Summary The ideal candidate will possess a strategic mindset, deep understanding of Marketing Technologies, and a track record of implementing successful CRM strategies to enhance customer engagement, loyalty & retention, and satisfaction. Job Benefits Join a company with a nice work environment and solid sports values and culture. Competitive salary Help in adapting to the advantages of living in the Mediterranean capital of Barcelona through our comprehensive Onboarding program Join a company who innovates to maximise our positive impact on our employees, in the communities and on the sports environment Enjoy working every day in the basketball world, in Euroleague Basketball, the company who manage the European Basketball competition Flexible working hours as a result of our objective-oriented and autonomy philosophy and also in Summer take advantage of our summer intensive working hours of 9:00 to 15:00. Subscription-based gym with a reduced price, including yoga classes and physiotherapy sessions in the office. Healthy mind and healthy body. Reduced price in a private health insurance policy Enjoy health benefits like organic fruit everyday Professional development without limits in a passionate team that really want to change the world. Be part of a family team where team building is our priority Staff might be required to travel Take part in creating company HR policy. Your feedback is always valued! Euroleague is a Baby friendly company: We help with Nursery expenses by reducing your so that we can have a better work-life balance Integral payroll payment in case of withdrawal.1like2Comments