Hiring: CRM Associate @JOE&THEJUICE

Role Overview

As a CRM Associate, you will support and optimize global CRM campaigns across multiple channels (email, push, in-app, SMS) with the goal of improving customer journeys, engagement, loyalty, and revenue. You will work closely with internal teams and franchise partners to ensure consistent, data-driven communications.

Learn more and apply here

Key Responsibilities:

• Execute and QA multi-channel CRM campaigns
• Maintain and enhance automated customer journeys (e.g., onboarding, reactivation, loyalty)
• Collaborate with data, loyalty, and creative teams
• Analyse campaign performance to generate actionable insights
• Support internal stakeholders across global markets
• Document CRM processes and maintain campaign accuracy

Required Skills & Experience

• 2+ years of experience in CRM or digital marketing
• Hands-on experience with tools like Braze, Amplitude, or Talon.One
• Strong analytical skills for performance reporting and segmentation
• Excellent organisational and communication skills
• Fluent in English (written and verbal)
• Experience in international, multi-market environments is a plus

What are we looking for

• A proactive and detail-oriented team player
• Comfortable in a fast-paced, global environment
• Performance-driven with a focus on CRM metrics and lifecycle marketing

Benefits

• Pension plan, health insurance, and parental leave
• Generous vacation time
• Access to an in-house juice bar, gym facilities, and monthly social events
• Inclusive, diverse, and collaborative workplace culture

Apply here