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Multi-screen survey in app message
Hi there! I am trying to create a multi-screen in-app message with a survey that has 5 questions. 4 questions have a multiple choice answers and 1 is open-ended text. The ideal flow is that the next question is immediately displayed once a user answers a question. Everyone will see the same 6 questions (aka they don't need to be dynamic based off their answers). Does anyone have any tips here? I can only find the option for simple surveys in braze and no option for multi-screen/question. Thanks! Biancabiancasortd2 hours agoCollaborator8Views0likes1CommentJob seeker: looking for CRM/automation/customer journey gigs!
Bonfire community! I'm grateful to have had the opportunity to own all CRM functions at my last job - automation, campaigns, SMS, segments, tagging, etc - it was at a mortgage company that unfortunately didn't survive and I was laid off. I want to continue on the path of CRM/customer engagement and create larger scale canvases using Braze...while I've no working experience with this specific platform, I have transferrable skills and have obtained status of the Braze Certified Practitioner. Does anyone have any advice for someone at my level, with 3 years experience and a proven track record, looking to grow my career at a company that uses Braze or similar tools? If you're hiring and interested in learning more about my background, please send me a connection request! https://www.linkedin.com/in/terry-gaylord/Interested in a Women in CRM Sydney group?
Hi everyone! My name is Meg, I am a Kiwi based in Sydney, and I wondered if any women would be interested in a CRM group? I heard from our account executive that there was a UK group made a few months ago, and it's been great for women to connect in the industry. I am just recently back using braze after using two years of using different platforms and I am so excited to be back in the platform and to be apart of this community again. Lovely to meet you all and I hope we can connect :) -Megmeg_kerry2 days agoCollaborator14Views2likes3CommentsAsk Me Anything: Maximize Your Messaging Using WhatsApp
What’s up with WhatsApp? Find out on February 13 at 9am PT/12pm ET during an Ask Me Anything with Senior Product Marketing Manager, Lexie Haggerty at Braze. Braze research found that 47% of marketers are using or plan to use WhatsApp to engage their customer – outpacing even traditional channels like email. This AMA is open to all your WhatsApp inquiries, whether you’re a seasoned user or just curious about the channel. Ask Lexie about... The new use cases unlocked by WhatsApp Tips for integrating WhatsApp into your customer engagement strategy Potential future developments for the WhatsApp channel And more! How it will work This event takes place entirely in the Ask Me Anything on Bonfire, and does not have a virtual video component. Make sure you've joined Bonfire and confirmed your email. Make sure you're following the AMA board so that you get notified of new discussions and replies. Starting the day before the event, you can post questions for the AMA hosts. Please start a new discussion for each new question. The AMA hosts will be answering questions live in the thread during the time of the event. You can reply in-thread, too! Time for new questions will end at the time the event ends.MaggieBrennan4 days agoCommunity Manager906Views2likes4CommentsWhatsApp Use Cases & Target Demo
I'm excited to learn more about the use cases for WhatsApp. I'm also curious who the target demo is for this platform?! Also I am a novice WhatsApp user so I suppose I'd be curious to know how businesses/brands are collecting customer phone numbers since that's required to use the platform..itsmsmarisha5 days agoCollaborator22Views1like1CommentCustomer Initiated Conversations
One more question from my side. If we manage to drive our customers to start a conversation with us, will this conversations be charged by braze and fall into the conversation package OR are these individual ones? AND is it possible to create automated journeys for these kind of conversations and are they free of charge? Thank you!TomSzameitat5 days agoCollaborator28Views0likes1CommentLatest Braze blog is up now! Deliverability Indicators: Email Opens
Hey Bonfire! We just published a new blog post about email opens and I'd be honored if you checked it out. How important are opens to your marketing program? What other metrics are you monitoring? Do you still have questions about open rates? Let's chat!Goot5 days agoBraze Employee11Views4likes0CommentsTips for teams just getting started using WhatsApp?
Do you have any tips for teams just starting to use WhatsApp as a channel?MaggieBrennan5 days agoCommunity Manager12Views0likes1Comment