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Find answers and ask questions about our 100+ turnkey partner integrations, customizable SDKs, APIs, cloud data ingestion, and more.Recent Content
Storing Event Data and Using It in a Decision Split - Canvas
Storing Event Data and Using It in a Decision Split I'd like to know if it's possible to set up the following scenario in Canvas. I'm currently sending a custom event with a numeric value related to a purchase. My goal is to store that value so that when a second purchase happens, and the combined total exceeds $50, a Decision Split can send the user down a specific path. For example: If Derek makes a first purchase of $30 and then a second one of $30, the combined total would exceed $50, and he should go down one path. But if Lina makes a $10 purchase followed by another $10 purchase, she wouldn’t meet the threshold and should go down another path. From what I understand, this seems difficult (if not impossible) to do, since Canvas doesn’t store the value of the first purchase while waiting for the second event to arrive.Spin the Wheel IAM - Prize allocation
Hi everybody! We are currently working on a Braze IAM that uses a spin the wheel concept. There are a total of 142 prices that can be won when the wheel is spinned. As thousands of users can receive the IAM, it is crucial that the same price will not be triggered multiple times. Does anybody have any experience with a campaign like this and how did you prevent the price from being triggered multiple times? Our dev team recommended us to use an external solution where it is checked whether a price is still available, but we don't know if there might be something better to use?
IP warming for bonfire?
Hopefully this question reaches an administrator of the bonfire community: The verification mails that bonfire sends when you register your email end up in spam. For my company domain they don't even seem to pass to quarantine so I can't see them at all. In gmail I was able to retrieve it from my spam folder. But I'd like to switch to my company email gain but that means I can't verify my email. Our company is using office365.
iOS Braze SDK and Content Card Data Questions
Hello there! Quite a newbie here in Braze Bonfire. Hopefully someone knows something about the question I have: We have an iOS mobile app created using Swift and we are in the process of implementing content cards via Braze SDK. What we noticed is Braze SDK didn't have the content card data on our first call to Braze SDK even when I already called the cancellable stated in this documentation. Only when we do further calls to requestRefresh() it is only then we are able to get content card data. Has anyone experienced this before and is there a way to do it in such a way that when you do a first call to SDK and a first call to requestRefresh() will have the content card data ready for fetching? Thanks!Favorite Braze (new-ish) Features / Releases?
Hey all 👋 I'm jumping back into Braze after 2 years away, and interested to learn what's changed and what are some of the communities favorite new features?? I noticed the UI has been revamped, and there's some great new features, so interested in hearing what are some of the things that have made real differences in your work in Braze or really delighted you when you started using it? Thanks in advance and happy to be back in the platform!
Seeking Braze implementation insights and best practices
Our team is currently transitioning our customer engagement platform to Braze, and we're looking to connect with fellow product or project managers who have gone through this journey. We'd appreciate hearing about: Implementation best practices Challenges you faced and overcame Exciting ways you're leveraging Braze now If you're willing to share your experiences or chat briefly, please comment. Happy to exchange insights as we progress as well!Segmenting on custom event properties without exact match
Wondering if there's any smart ways around this. We have a "UI - PageLoad" custom event with some property parameters that reports whenever a user visits a page on our platform. It includes custom properties for pathName e.g. "/some-page-url" host e.g. "sub.ourdomain.com" When I build a segment that uses X Custom Event Property in Y Days, there's only an 'exact' match option. i.e. There's no way to build a filter that would be 'anyone with the UI Page Load event where the pathname includes {text} somewhere in the value. Essentially, trying to build a filter that would encompass multiple pages visited that all share a consistent text string in the pathname somewhere. e.g. matching any of /articles/number-one, /articles-number-two etc etc
How do you collaborate on canvases without losing work?
Our team has been facing a challenge with collaborative work in Braze Canvases, and I’d love to hear how others are handling this. We have a large marketing team, and often multiple people need to work on the same Canvas at the same time. The issue is that if two people are editing at once, one person’s save will overwrite the other’s changes - leading to lost work. From what we’ve seen, Braze doesn’t currently support real-time collaboration or provide a notification when someone else is actively editing. We’d love to see: Real-time collaborative editing (similar to tools like Google Docs) Or at least a locking or warning system when a Canvas is in use Has anyone found good workarounds or best practices for this? And Braze team - has this kind of enhancement been discussed before? Thanks in advance for any insights! Best, KattiaAvoiding issues with Apple Intelligence email summaries
Recently a few customers have shared screen shots of their inbox with some really misleading preheader email summaries generated by Apple Intelligence. What our customers shared was super concerning and presents a new type of risk and compliance issue to navigate. From my research ALT text is important but does anyone have any other tips on ensuring the message Apple Intelligence generates is at least factual.
