Hiring: Senior Marketing Operations Manager @ Calendly

Calendly is looking for a Senior Marketing Operations Manager who will bring strategic systems thinking, lifecycle marketing partnership, and marketing tech expertise. You will report to the Senior Manager of GTM Systems & Operations and will be responsible for owning the Braze and Pendo ecosystems, acting as a strategic partner to Lifecycle Marketing, and improving cross-platform marketing performance.

🔗 Learn more and apply here  

A day in the life of a Senior Marketing Operations Manager at Calendly

On a typical day, you will be working on:

• Acting as the primary owner and administrator of Braze, managing both strategic architecture and day-to-day campaign execution
• Leading cross-functional projects that support lifecycle marketing initiatives, including experimentation frameworks and performance tracking
• Building and governing in-app messaging experiences via Pendo, collaborating closely with Product and Lifecycle teams
• Managing vendor relationships and external consultants to ensure timely, high-quality delivery of builds across systems
• Identifying opportunities to improve data quality and drive new data integrations between Braze, Marketo, Salesforce, and the broader GTM tech stack
• Implementing best practices, governance models, and documentation to scale marketing automation efficiently
• Partnering with stakeholders to define segmentation strategies, personalization logic, and channel mix across the customer journey

What do we need from you?

• 6–9+ years of hands-on experience in Marketing Operations, with deep Braze and lifecycle automation experience
• Proven ownership of marketing automation platforms (Braze required; Pendo a plus), including admin-level configuration, governance, and optimization
• Strategic experience partnering with Lifecycle or Growth Marketing teams to drive audience targeting, personalization, and campaign success
• Strong understanding of data architecture and integrations across customer data platforms and marketing systems
• Experience managing external consultants and internal cross-functional project timelines
• Analytical and detail-oriented, with the ability to translate marketing goals into scalable tech workflows
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

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