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How to send a welcome canvas with double opt-in

deblock1376
Practitioner II

Hi all! 

We recently implemented double opt-in for email subscribers. How do I account for this in a welcome canvas? I'm using our our custom attributes for email newsletters for users to enter the canvas. How long will the canvas hold users to give them time to verify their email through double opt-in? 

For example, I'm a new user signing up for a morning newsletter. My subscription triggers the email verification message, and then I also want to send a welcome message. Can I have the canvas hold someone until they verify their email and then send the welcome? 

Thanks, 

Dustin

1 REPLY 1

chris
Active Member II

If you are using the "opted in" global subscription state to indicate a user has verified / double opted in, one option is to trigger the welcome Canvas on that change to "opted in" using the "Update Subscription Status" trigger. Then you could include the custom attributes as filters on the entry audience.