Forum Discussion

carla_calleja's avatar
carla_calleja
Active Member II
2 years ago

Instagram Username into Profile

Hi all! 

we are wondering what would be the best way to add the Instagram user name on a user profile in Braze. 
Do you think it has to be a custom attribute? I see on the documentation https://www.braze.com/docs/user_guide/data_and_analytics/user_data_collection/user_profile_lifecycle/#user-aliases that the twitter user name can be added into the user profile. Does anyone has an idea? 

Many thanks in advance and have all a good summer, 

Carla

  • Hello carla_calleja 

    I have not needed to do this myself but looking at the list of Braze User Profile fields, I can see Facebook and Twitter but not Instagram. Makes me think it will need to be a custom attribute. I'd wait to see if others have solved this though. 😊
    Braze User Profile Fields

  • Hi carla_calleja ! From my understanding, there shouldn't be much of a difference at all whether the social media handles are reserved as standard attributes or custom-created as custom attributes. Custom Attribute is probably the way to go 🙂 

  • Hi carla_calleja ! From my understanding, there shouldn't be much of a difference at all whether the social media handles are reserved as standard attributes or custom-created as custom attributes. Custom Attribute is probably the way to go 🙂 

  • DavidO's avatar
    DavidO
    Strategist II

    Hello carla_calleja 

    I have not needed to do this myself but looking at the list of Braze User Profile fields, I can see Facebook and Twitter but not Instagram. Makes me think it will need to be a custom attribute. I'd wait to see if others have solved this though. 😊
    Braze User Profile Fields

  • carla_calleja's avatar
    carla_calleja
    Active Member II

    Hi DavidO,
    Thanks a lot for your answer. Yes good finding! I can see now Facebook and Twitter. I wonder why IG is excluded from Braze User Profile Fields...