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carla_calleja's avatar
carla_calleja
Active Member II
2 years ago

Instagram Username into Profile

Hi all!  we are wondering what would be the best way to add the Instagram user name on a user profile in Braze.  Do you think it has to be a custom attribute? I see on the documentation https://www...
Administrative
  • DavidO's avatar
    DavidO
    2 years ago

    Hello carla_calleja 

    I have not needed to do this myself but looking at the list of Braze User Profile fields, I can see Facebook and Twitter but not Instagram. Makes me think it will need to be a custom attribute. I'd wait to see if others have solved this though. 😊
    Braze User Profile Fields

  • AllanHeo's avatar
    AllanHeo
    2 years ago

    Hi carla_calleja ! From my understanding, there shouldn't be much of a difference at all whether the social media handles are reserved as standard attributes or custom-created as custom attributes. Custom Attribute is probably the way to go 🙂 

carla_calleja's avatar
carla_calleja
Active Member II
2 years ago

Hi DavidO,
Thanks a lot for your answer. Yes good finding! I can see now Facebook and Twitter. I wonder why IG is excluded from Braze User Profile Fields...