Frequency Cap Hierarchy

Hi eloisesim!

The suggestion above is good. You could set frequency caps for all tags BUT the offer tag. 

Another solution is to have a global frequency cap on all messages that says no more than one push in an hour; then turn off frequency capping on the offer campaigns. If you're duplicating campaigns each day/week, you only need to turn it off once and every cloned campaign would carry over the setting. 

You can try something like this :

• Global Frequency Cap: Set a global cap (e.g., 1 push per hour) in Settings > Frequency Capping to control overall messaging limits.
• Tag Canvases: Add the tag "offer" to canvases that should bypass the cap in the Canvas Settings.
• Create Segments: Build a segment to identify users who received a push within the last hour.
• Regular Pushes: Add an entry filter in standard canvases to exclude users in the "Push Received in Last Hour" segment.
• Offer Canvases: Skip or override the entry filter for "offer" canvases, ensuring these messages are sent.
• Message Priority: Set higher priority for "offer" canvases in Canvas Settings to bypass global caps if needed.
• Dynamic Filters: Use Braze filters to dynamically evaluate user eligibility for each push.
• Testing: Simulate user journeys with Braze's Testing tools to confirm behavior.
• Monitoring: Use Campaign Analytics to track delivery and ensure compliance with the logic.
• Optional API Control: Leverage Braze APIs for custom eligibility checks before sending messages.

Hello eloisesim 

Braze has this feature built in but it works the other way around. You can send a limit to messages when there is a campaign/canvas with a specific tag.

You can refer to the documentation available hjere:https://www.braze.com/docs/user_guide/engagement_tools/campaigns/building_campaigns/rate-limiting/#frequency-capping-by-tag