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Small But Mighty - Programming Schedule May - October
Hello, members of the good ship, Small but Mighty💪 My name is Michael, I am a Team Lead in our Customer Success Department at Braze and part of the team involved in creating programming for our Small But Mighty Community. On that topic, I want to share some of the sessions we have planned for the next six months. The precise dates (as well as invites) for each of these will be shared closer to the time but we want to give you all a heads-up on what sort of sessions you can expect to see coming soon! May - Creating Time Efficiencies with Webhooks and the User Update Step⏰ June -How CRM and Technical Teams can work better together!👨🏽💻👩🏿💻We'll be joined by a member of our Solution Architect team who will guide us on how to speak the language of technical teams when working on joint initiatives involving Braze. July - We'll be covering the 4 T's Philosophy: Targeting, Triggering, Templating and Tracking ft. Special Guests from our Technical Support team who will showcase best practices on getting answers from Support as quickly as possible🛠 August - SBM Show and Tell! We want to have our first session wholly presented by you!🤴👸🏽 Expect to see feats of technical / marketing brilliance from your peers. P.S: Please get in touch if you would like to present🙂 September -Low-Lift automated campaigns/canvases you could build today!🤖 This session will focus on areas of low-lift, high-impact and what automated campaigns can be created in Braze to drive value without requiring mass amounts of efforts outside of the CRM team. October -Audience Sync: Refresh and Deep Dive - We'll be covering Braze's ability to sync data to platforms such as Facebook Audiences and Google Ads and explaining the best practices of targeting users in these platforms using the data we have in Braze. All of the above session ideas were crafted using the feedback we received from those SBM members who were kind enough to give us some of their time to explain what programming would be most impactful to those operating in smaller teams. I would like to thank them again for that time and also encourage anyone else who has great ideas on the type of sessions they would like to see to please reach out and arrange some time with myself. Have a wonderful day all! MichaelMay 2023 Session: Feel Empowered - Create Time Efficiencies with Braze
The on-demand recording for our Feel Empowered - Create Time Efficiencies with Braze workshop is now live! Here are a few more resources: Workshop Presentation User Update Documentation Delete User Documentation Creating a Webhook Documentation Send Canvas messages via API-triggered delivery Documentation If you have any additional questions, don’t hesitate to reach out. Our June workshop will focus on Getting Developer Buy-in: How CRM and Technical Teams can work better together. More information to come! Cheers, The Braze TeamApril 2023 Session: Low-lift, Time Saving Features.
Thank you to all who were able to join our session this week on Low-lift, Time Saving Features. You can watch the on-demand recording here and catch up on all the topics we discussed. Keep an eye out for our upcoming session in May on Creating Time Efficiencies with Webhooks & User Update. A few follow-up resources: Segment Extensions Documentation Additional Segment Extensions Resources Intelligent Channel Filter Documentation Intelligent Selection Documentation Logging Custom Events and Custom Attributes via IAM & Content Cards Q/A Q:"I was wondering if there is a quick way to see the criteria I've set within my Segment Extension without going to the dedicated page within my dashboard." A: "If you want to see the segment extension criteria you can also view this when adding your Extension as the target audience within your campaign. It will show a snapshot of your chosen criteria. This is, besides going into the actual Extension, the only quick way to show this info." Cheers, The Braze TeamFebruary 2023 Session: Digging Deeper into the Winter Product Release
Thanks to those of you who were able to join us for our Winter Release recap session this past week. For those of you who couldn’t make it, you can access the recording here! A few follow-up resources: In regards to video capabilities for our In-App Message Drag and Drop Editor, that is indeed on the roadmap and currently in the research phase! But we don’t have any set dates around it yet. If you haven’t yet discovered it, we do have an AI Copywriting Assistant, too. Look for the magic wand when you’re composing a message. Docs here. Take advantage of our Braze Learning’s ‘March Madness’ promotion. From now until March 31, 2023, you can use the March Madness promo code marchmadness_vilt_100off_twlikf1lmi to register for any of the following one (1) live training sessions: Experience Orchestration with Canvas Flow; SMS Enablement; Dynamic Personalization with Liquid; Connected ContentJuly 2024 - Closer Look into In-Product and Out-of-Product Analytics: Uncovering the Value of Key Features
Hey folks, In place of a live session this month, we have recorded a session - Closer Look into In-Product and Out-of-Product Analytics: Uncovering the Value of Key Features.In this follow-up session from our previousReporting and Analytics Webinar, let’s delve into some of the more advanced features Braze has to offer and explore how they can help you uncover valuable insights.We’ll explore new possibilities and consider how you can: Create Custom Reports:Use the Query Builder and Currents to generate reports tailored to your specific needs, uncovering trends and patterns that may not be immediately apparent. Optimize Campaigns:Utilize the Conversion Dashboard and Deliverability Report to continuously refine your messaging strategies, ensuring maximum impact and engagement. Personalize Experiences:Leverage Message Extras to deliver highly personalized content, enhancing the user experience and fostering deeper connections with your audience. Watch the recordinghere. All of the best, Small but Mighty teamMarch 2023 Session: Personalization (Crawl, Walk, Run)
Thank you to all who were able to join us for our Personalization (Crawl, Walk, Run) workshop last week! Here are the recordings of both sessions with our customer spotlights from Skiplagged and Welcome Pickups. A few follow-up resources: Personalized Recommendations with Braze - a written resource with all of the topics we covered in the session and more. For inspiration, help, and resources around Liquid, check out our Liquid Use Case Library! Take advantage of our Braze Learning’s ‘March Madness’ promotion. From now until March 31, 2023, you can use the March Madness promo code marchmadness_vilt_100off_twlikf1lmi to register for any of the following one (1) live training sessions: Experience Orchestration with Canvas Flow; SMS Enablement; Dynamic Personalization with Liquid; Connected ContentEmail Metrics That Matter
Here's another blog post that I'm loving! Our content team has been working on a series of these, and I find them super helpful. Email Metrics That Matter TL;DR the metrics are: Non-Open Rates Email Click Rates Email Bounce Rates Email Complaint Rates Email Conversion Rates The article goes into how to calculate each metric.August 2024: Query Builder
Hi Small But Mighty Members, In place of a live session this month, we have recorded a session on Query Builder. In this session, you'll learn what Query Builder is, why it was released, and the benefits of using the feature. You'll also see a brief walk-through of some examples and hear some recommended best practices for utilizing the feature. Watch the recording here.April 2024: Locking in Loyalty that leads to Retention
Thank you to all who were able to join our session, on Locking in Loyalty. You can now review the recording and the presentation. Here are a few additional resources: Multi-page in app message template (Early Access) Melting Points: Where Creativity Meets Technology
About Small but Mighty
A dedicated group of Braze customers pioneering customer engagement solutions within their small teams.
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