Forum Discussion
Surveying Tools x Braze for User Research
Hi all, TL;DR Looking for Survey Tool recommendations that integrate seamlessly with Braze for Emails and In-App Messages. Currently using Braze for Lifecycle Marketing, but our user Research team...
Typeform could be a strong fit since it has a solid Braze integration, which makes passing responses back into user profiles pretty straightforward. That said, it’s worth being aware of a few limitations: in-app surveys aren’t truly native (they run in a webview), some advanced logic isn’t available for every question type, and it doesn’t support full question randomization the way dedicated research tools do. If those aren’t blockers, Typeform should cover most of the team’s needs.
Documentation here: https://www.braze.com/docs/partners/additional_channels_and_extensions/extensions/surveys/typeform
