Google Tag Manager

Forum Discussion

c_hixon's avatar
c_hixon
Mentor
1 month ago

SMS/MMS delivery agent?

We know Braze uses Sparkpost as their last-mile delivery agency for emails, what does Braze use for SMS/MMS? 

7 Replies

  • Braze uses Sparkpost or Sendgrid for email depending on your provisioning,  and Twilio for SMS/MMS/RCS.

    • TedScott's avatar
      TedScott
      Visionary

      Not integrated like Twilio/Sparkpost/Sendgrid (which means you would lose delivery/engagement/reporting/etc. inside of braze).

      As Jerome mentions, you could make webhook calls from braze canvas/campaign to Sinch to have it send your messages.

  • Just wanted to add since the discussion was happening that some email is moving to Amazon SES. We just had one created there.