The most recent content from our members.
We know Braze uses Sparkpost as their last-mile delivery agency for emails, what does Braze use for SMS/MMS?
Hi everyone, Does anyone know if RCS is available in australia? Have heard its not supported by the mobile networks is all. Thanks in advance!
Hi, I am sending sms messages with emojis via API to Braze, and sometimes Braze deletes the emojis automatically, does anyone know why? It happens sometimes and only when the message is divided into several segments.
We just launched RCS and Banners—two dynamic new channels to reach users exactly when (and where) it matters most with more immersive and dynamic messages. Plus, we’ve added a new step to Canvas in early access: Canvas Context. With Canvas Context, you can add important pieces of unique data—like “renewal date” or “flight…
Hi! Just wondered if it is possible to have a video show up in an SMS? I have been sent one from a company, so wondered if it is possible in braze? Thanks heaps! -Meg
I'm testing a new canvas to send SMS/MMS and am including a contact card. The contact card when I test the canvas displays as original.vcf. Is this just because it's a test or is this how it's going to appear to customers? Once the card is opened it shows our logo and contact info appropriately but it looks like spam in…
I've gone down the rabbit hole with Braze support, Twilio and Front. It doesn't seem possible to respond to SMS messages sent from Braze in a different service. Is that right?
Hey team! We have been using braze for about a week sending campaigns, and I am super keen to run a test amongst either email (not subject line tests), sms or push and would love any really cool ideas you have? I was thinking of testing images in push notifications but want my first proper test to be really cool and stand…
Hi Bonfire community! Our company has a user base pretty much everywhere in the world and recently realized that South Korea has strict laws regarding sending Marketing Push & SMS. For instance, we need to notify the user within 14 days that their opt-out request was successfully processed, and you need to ask the user to…
I’ve seen so many wasteful forms of communication that could be handled more effectively with CRM channels—yet brands continue relying on outdated, inefficient methods. ✅ Event Reminders via Call Centers? → A well-timed push notification or SMS would be faster, cheaper, and ensure the message actually lands. ✅ Mass Email…
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