Learn the ins and outs of every channel that Braze supports—from email, SMS, and WhatsApp to in-app messages, push notifications, paid media, and more.
Hey y'all, I'm looking to implement a content card carousel and I'd love to hear some feedback on teams who have implemented this and what your advice would be, what's worked well, what do you wish you could've done differently, any advice or anything you can share would be greatly appreciated 😄
In my mail template, I’m using a for loop to reference Content Block A, which in turn references Content Block B. Together, Content Blocks A and B are supposed to render different items dynamically based on each iteration of the for loop. In the email preview mode, everything works as expected. However, after launching the…
We are about to launch banners in our app but tight deadlines means we cannot get the right data onto the profile to do personalisation, which means we need 2 banners and swap between them. I was thinking of having a canvas that displays Banner A for the "all app users" segment. But now I have no idea how to remove banner…
Hi all, Looking for input from other EU customers — especially those operating under strict ePrivacy interpretations — on how you architect Content Cards and In-App Messages when Braze is classified as Marketing in your CMP. Our setup Braze Web SDK loaded via GTM, initialized only after Usercentrics consent Braze…
Hi there! We're working on implementing Provisional Push on iOS and I want to ask if anyone could share their experience and results. Context: travel app with social component; push notifications are key at keeping users engaged and coming back to the app. Challenge: Most users don't see the opt-in prompt until their 2nd…
Hi all - I am looking for a strong resource or partner that provides country-by-country guidance for email and SMS/WhatsApp marketing compliance, including the key dos and don’ts by region. Ideally, something that covers: • Consent/opt-in requirements • Messaging restrictions • Unsubscribe requirements • WhatsApp-specific…
Hi. Brand new Braze user and experiencing problems with email size. Our previous provider emails are about 60-70kb in size but when we send emails via Braze they come in at 180kb and result in gmail clipping. AI analysis of the Braze code suggests that the link wrapping that Braze does (for tracking purposes) is much, much…
Hi Bonfire! Lately, I've been hearing a lot of customer requests on how to embed an NPS survey in an email and have the user's responses get logged as a custom attributes. I believe this use case should be doable with Link Aliasing. I wanted to post here to see if anyone has already tried it and found any pros and cons…
Hey everyone 👋 I’m planning to add an NPS survey to an email campaign and I’m curious — what’s worked best for you? * Email with a link to a Braze landing page with the survey * Or an embedded survey directly in the email? Both options will consume data points to collect information from each user, but which do you think…
Do you have a technical CRM manager? Do you have to fight for dev resources? Do you use an agency? Are you one of the lucky teams out there with your own email developer? How fast does it all go? I’ve been part of a lot of CRM teams over the years, I’ve hired for technical CRM managers, upskilled teams in setting up…
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