Hi there!
I'm working on an integration that consumes Braze API endpoints for translation. I created a test campaign, enabled languages and added translation tags on the campaign's content. I was able to export the CSV, add translations, and upload the CSV back. But, if I check the UI, I see almost no difference and I don't find any language dropdown or any other method to preview the translation.
Also, if I call the GET /campaigns/translations method from the API for this campaign, I get the result: "This message does not have multi-language setup".
I'm stuck here and not sure how to proceed. Any advises are more than welcome.
Thanks!
Providing the liquid code you are using in campaign and how it i triggered would be helpful.
In preview you need to use are customize a user with the correct attributes for the personalization to populate: https://www.braze.com/docs/user_guide/engagement_tools/campaigns/testing_and_more/sending_test_messages/#testing-campaigns-personalized-with-user-attributes
Alternately, create / update test user(s) with the correct info and set yourself a test.
juanfausd Also curious to see what your API request body looks like!
We just wrapped up a huge project where we scraped the translations from all campaigns and canvases and had success using these endpoints.
To preview and address Ted's suggestion below is correct. Please keep us posted!
Hi Juan
I suggest you doing this translation calls through connected content directly to your csv provided (much agile and less restrictive as long).
If you need some help ping me https://www.linkedin.com/in/vladyslavkzl/
Regards,
Vlad
Hi Juan, if you share the provider you're using it would help.
connected content is likely the best, but there are some issues within platforms that can stop a translation appearing (i.e sometimes the translations are not being automatically hosted / or web)
