Forum Discussion
Preference center setup w/out subscription groups?
Hi all - Sorry if this has been asked previously but couldn't find anything directly related in recent posts. We're setting up our initial preference center and I'm trying to determine the best way...
Thanks for the reply. That's exactly why we don't want to use the 1-click unsub (accidental + bot clicks). Do many/any customers actually that custom pref center but with only 1 sub group?
The other approach we've been discussing (and recommended by our onboarding team) is using the pref center API where the HTML would need to be passed in the API call from our side to Braze; definitely clunky/not ideal but a better user experience than a preference center with several radio buttons/options but for only 1 email category.
lbrineJust seeing this! Apologies for the late reply!
I HAVE seen customers use a pref center with just 1 sub group. All of them were experiencing the exct same issue as you and needed a solution to use the Email Preference Center without digging deep into their Sub Group strategy.
As long as you're avoiding the one-click unsub link, that should solve our issue. So yes, if that means a custom HTML page where the user still needs to click to unsub, but is faced with a better UI, that would work also!
