Forum Discussion
How to trigger instant in app survey after a user clicks on an email CTA
Hello everyone! Context: We are testing a "miniquiz" ( in app survey created in Braze) that we want users to be able to access when they click an email CTA (Answer the quiz) then go to our Mobile a...
Zoe best way would probably be to set up the in-app survey as a separate campaign and have that triggered from the click through a Webhook.
How to do it:
1. Setup your IAM survey in an API-triggered campaign (choose Multichannel)
2. Copy the Campaign ID
3. In the canvas where you have the Email, set up Action Path to check for users who click the email (use link alias if you need a specific click); then send them to a Webhook step (message) and configure the POST request with the authorization & campaign ID:
This will trigger the campaign with the survey (in theory, instantly, but best to test since the email is external to the app and there might be a slight delay...)
