canvas
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Email engagement performance reporting by canvas step
Hello community, First time poster with my company being on Braze for 5 months. I am trying to find a way to extract engagement performance metrics (such as open%, CTOR%, deliverability%) for all emails sent during a 7 day time period. the only reports I have found wrap up all canvas step emails as a total canvas result. I am hoping the community can steer me to a solution that my team and I as marketing end users can create a report within 'Report Builder', or similar, so we can monitor individual canvas step emails and campaign email engagement results within a single report. Cheers, Tim81Views3likes2CommentsHow to trigger instant in app survey after a user clicks on an email CTA
Hello everyone! Context: We are testing a "miniquiz" ( in app survey created in Braze) that we want users to be able to access when they click an email CTA (Answer the quiz) then go to our Mobile app. We created a canvas, so when the User has clicked specific Email they go to the app and we want the in app message (survey) to be triggered instantly. The thing is , it doesn't, it only triggers in the session after (as some have pointed here in the community). We want to be able to trigger this in app instantly, the moment a user clicks the email and opens the app. Have anyone had a similar experience, did you manage to make it happen instantly with the basic tools Braze have? Thanks so much for your help!88Views0likes2Comments
