Marketing Operations Specialist, Member Retention Team
Apply Here - https://job-boards.greenhouse.io/themotleyfool/jobs/4555097007 We are The Motley Fool, a purpose-driven financial information and services firm with nearly 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services. The Member Retention team is responsible for driving member retention and renewal outcomes that directly impact our company’s bottom line. As a key member of this team, you’ll work directly with a results- and data-driven band of seasoned marketers as an operational powerhouse building renewal campaigns, orchestrating onsite messaging, and facilitating A/B testing throughout our retention initiatives. Meticulous attention to detail, adaptability in a fast-changing environment, excellent communication skills, and the pursuit of mastering our marketing systems and messaging tools are qualities we need in this candidate to succeed.
Digital Marketing & Email Automation Specialist
https://prepnetworkllc.applytojob.com/apply/gFEL8TXf9d/Digital-Marketing-Email-Automation-Specialist?source=BrazeCommunity Who We Are Prep Network is a sports company that connects high school athletes with college coaches. Through our nine brands, we publish over 4,000 articles monthly and actively scout talented high school athletes across the U.S. We aim to discover and promote promising prospects who aspire to play at the collegiate level. In addition to our content, Prep Network is the top event operator in the U.S., hosting 100+ tournaments annually. We offer a combination of top-tier competitions and extensive media exposure for attending teams. Our 250+ showcases each year provide a platform for over 10,000+ prospects to compete in front of colleges, scouts, and media outlets. We’re pumped to have been named one of the "Best Places to Work" by Minneapolis/St. Paul Business Journal three years running, and to land a spot on the 2024 Inc. 5000 list of America’s fastest-growing private companies. Prep Network isn’t your average sports company—we’re all about helping student-athletes succeed and creating an awesome workplace. Core Responsibilities Email Marketing Strategy and Automation: Conceptualize, implement, iterate, and analyze Braze automation for subscription campaigns, including onboarding, upgrades, feature marketing, and abandoned cart flows. SEO/SEM Management: Help develop and execute SEO/SEM strategies, maintain vendor relationships, and track performance to drive organic and paid growth. Marketing Tech Stack Oversight and Optimization: Help manage and optimize the Braze platform, ensuring seamless campaign execution and system efficiency. Event Email Marketing Execution: Lead the creation and deployment of promotional emails for tournaments and showcases. Written Marketing Content Ownership: Take the lead on written marketing content (blogs, PR articles) and collaborate with the team to ensure alignment with brand goals. Must-Haves in a Candidate Proven Experience: 3+ years of professional experience in digital marketing, with a focus on email marketing and/or SEO/SEM. Technical Expertise: Proficiency in Braze (or similar marketing automation tools), Google Sheets, Google Ads, Google Analytics 4 (GA4), and Google Tag Manager. Data-Driven Mindset: Strong analytical skills to track KPIs like ROAS, CAC, and engagement metrics, with a focus on continuous improvement. Effective Communication: Outstanding verbal and written communication skills, with the ability to create compelling email content and marketing materials. Curious Nature: Possess a quick learning ability and a knack for absorbing new information and learning new tools, enabling you to adapt swiftly to evolving circumstances. Accountability: Display a strong work ethic, a commitment to achieving results, and the capacity to deliver substantial outputs with minimal supervision or wasted effort. Problem-Solving and Analytical Aptitude: Exceptional problem-solving and analytical skills to tackle complex issues and analyze campaign performance. SEO Tools Knowledge: Familiarity with platforms like Ahrefs or SEMrush HTML for Email: Familiarity with HTML for email, including the ability to edit and troubleshoot templates to ensure seamless delivery and appearance. Nice-to-Haves in a Candidate Creative Writing Skills: A knack for producing engaging emails and blog or PR content. Experience with EOS/Traction: Familiarity with the Entrepreneurial Operating System framework. Event or Subscription Marketing Background: Experience executing marketing strategies for live events or subscriptions. SEO Skills: Understanding of keyword research, SERP intent analysis, topic authority, silo development, & link building Benefits and Perks At Prep Network, we take pride in our culture and commitment to creating an exceptional workplace environment. Here are some of the benefits and perks you can expect when you join our team: Vibrant Culture. Thanks to our vibrant and inclusive culture, Prep Network has been recognized as one of the Best Places to Work three years running. We're passionate about bringing on board curious, self-motivated individuals who work hard and genuinely enjoy their work. Autonomy. We trust our team members to excel in their roles. Rather than micromanaging, we provide you with the tools and processes needed for success, allowing you the freedom to bring your role to life and make a meaningful impact. Professional Growth. We prioritize your professional development. We actively support and encourage you to invest in your growth, both professionally and personally. Comprehensive Benefits. Prep Network offers a range of benefits designed to support your overall well-being. These include comprehensive health benefits, a 401k plan with Safe Harbor matching, long-term disability coverage, Basic Life, and a flexible work schedule that promotes work-life balance. Competitive Compensation. This position's base salary ranges from $62,000 to $70,000. Join us at Prep Network and be part of a dynamic team that values your individuality, fosters personal growth, and offers a diverse range of benefits to enhance your professional and personal life. Discover a workplace where you can thrive, learn, and make a meaningful impact on our journey together. APPLY AT THE LINK BELOW https://prepnetworkllc.applytojob.com/apply/gFEL8TXf9d/Digital-Marketing-Email-Automation-Specialist?source=BrazeCommunity
SEEKING: CRM Manager/Marketing Automation role (Brisbane/Remote)
👋 Hi all, My name's Luke Styles and I am looking for a new role in the Marketing Automation/CRM/Lifecycle space (or whatever your business wants to call it). I have Braze Certification at both the Practioner and Marketer levels and I have 5+ years in the space. My last 3.5 years have been with SaaS company, Teach Starter building out the Customer Journey flows from scratch, as well as handling all their BAU campaigns. I have a good understanding of HTML, CSS, SQL and Liquid Logic and am looking for a role that is perhaps a bit more in a leadership/strategic funtion, while still having a fair degree of 'on the tools' responsibilities. My contact details are below: Lstyles12@outlook.com https://www.linkedin.com/in/lstyles12/ +61401940876 Happy to provide my resume or further detail, or happy to jump on a call to discuss more! 😃 Cheers, Luke StylesEngagement Marketing Manager
PlatformQ Health is the leading provider of interactive digital medical education and engagement tools for healthcare providers, patients, and caregivers. We work with many of the world’s leading academic institutions, societies, associations, patient advocacy organizations (Such as NORD, ASGCT, KDIGO, AAFA) and leading pharmaceutical/biotech companies (such as Pfizer, Regeneron, AstraZeneca, Genentech, Merck ) to deliver on our mission to improve health outcomes. PlatformQ Health provides digital education for providers and patients through impactful online educational design in numerous therapeutic. We are seeking an experienced Engagement Marketing Manager to lead day-to-day cross-channel lifecycle marketing efforts, focusing on email marketing. This individual will be responsible for driving engagement with Medlive.com programs. The ideal candidate will be a hands-on expert in marketing automation platforms, managing campaign setup, audience segmentation, content/template setup + testing, and coordination/project management across internal and external teams. This position reports to the VP, Marketing and will be based on the Audience Engagement team. Responsibilities: Oversee the end-to-end email production process, from setup and QA to deployment, ensuring accurate and timely execution Execute and optimize ad hoc and automated/triggered messaging across email and on-site channels to encourage learner engagement throughout the lifecycle Build and manage audience segments, ensuring personalized and targeted communication Collaborate with internal and external teams (both technical and strategic) to support multi-channel marketing efforts Analyze and report on campaign performance, using insights to recommend and implement continuous improvements Create and maintain documentation of marketing operations processes Maintain learner journey maps and ensure they are regularly updated to reflect current state of live flows Experience: 5+ years of experience in lifecycle marketing, email marketing, or a similar role, preferably within a digital health, SaaS, or education environment Hands-on experience with cross-channel marketing automation platforms (Braze preferred), including deliverability monitoring and troubleshooting Proven track record of building and optimizing repeatable processes to improve campaign efficiency and scalability Strong understanding of data management and audience segmentation; experience with data analysis tools is a plus Experience creating and optimizing user journey flows that drive user engagement Detail-oriented project manager; able to manage multiple campaigns + projects simultaneously Technical martech knowledge - understanding of data architecture, APIs, HTML familiarity Apply here! https://platformq.bamboohr.com/careers/51MarTech Lifecycle Specialist
Hiring for a US remote, full-time MarTech Lifecycle Specialist to join the team and help as we build out our marketing automation program across Aeroflow's 4 business units (Mom & Baby, Urology, Diabetes, and Sleep). You'll be involved in the whole array of the marketing automation/lifecycle marketing space whether it's helping to document out technical requirements for a new patient journey, building out or assisting one of the marketing teams on a new automation in Braze, helping to identify how to get a piece of data into our customer engagement platform, or assisting business partners on personalization/lifecycle optimizations. Each week is sure to be different & has a direct impact on patient's lives. Link to job posting: https://www.linkedin.com/jobs/view/4085321235/ Who We Are Aeroflow Health is revolutionizing the home health products and equipment industry. We prioritize our customers, community, and coworkers, offering a supportive environment where careers thrive. Whether you’re launching your career or looking for a stable, ethical company to grow within, Aeroflow Health is here to help you achieve your professional goals. The Opportunity Within Aeroflow, the Product Engineering team is composed of 50 team members including Software Engineers, Product Owners, Quality Testers, Marketing Tech, UX and UI experts. We focus on delivering high quality, best in class digital products and experiences to our patients and our internal colleagues.We support all of Aeroflow’s business units: Breast Pumps, Diabetes, Urology and Sleep. Your Primary Responsibilities We are currently seeking a MarTech Lifecycle Specialist to help our Marketing Technology and various Business Units by executing comprehensive customer engagement and automation strategies to drive patient communications and create personalized user journeys across Aeroflow’s digital properties (email, SMS, in-browser messages). The team aims to drive growth, customer engagement and activity, and maximize revenue opportunities. This candidate is highly skilled at translating business requests from a variety of teams (Product, Marketing, Data, and Engineering) into technical requirements and then operating with a bias for action to bring those requests to life. As a MarTech Lifecycle Specialist, you’ll wear a lot of hats. This may involve: Marketing Tech Operations & Documentation Leading requirement definition and project documentation, including gathering of requirements, translating business requests into technical steps, and documentation of prioritized actions and use cases based on internal customer needs and business value. Documenting customer lifecycle flows, identifying the data needed to track activity, trigger communications, and analyze performance in a scalable, standardized way. Campaign Management & Execution Utilizing our customer engagement platform (Braze) to build out automations, campaigns, customer segmentations, and audience journeys to drive engagement, activity, and revenue. Identifying needed data and determining how to get that data, whether it comes from utilizing GTM and tagging the site, building a webhook within Braze to manipulate existing data, or working with needed engineering resources to gather it. Performance Monitoring & Insights Monitor KPIs and Key Metrics, developing plans to achieve those targets and proactively communicating progress to a variety of partners. Leverage customer analytics and customer engagement platform tools to assist business partners with making the best decisions regarding automation activities and recommend lifecycle and personalization strategies based on that data in order to optimize product performance, customer experiences, and realize growth opportunities. Link to job posting: https://www.linkedin.com/jobs/view/4085321235/
Lifecycle Marketing Manager
If interested please reply to this post or apply at: https://jobs.lever.co/adhoclabs/2284367e-1895-477d-8800-9bde57ca9456 Ad Hoc Labs (maker of Burner) is looking for a Lifecycle & Engagement Manager to join our marketing team and lead our customer communications. This role will create customer lifecycle campaigns using Braze, and targeted messaging and product positioning that drives customer engagement, increases customer lifetime value, and supports new feature adoption via email, in-app, and push notification channels. You’ll collaborate closely with Product, Design, and Analytics teams, ensuring all messaging is on-brand, strategic, data-informed, and aligned with both business strategy and customer needs across all lifecycle stages. Key Responsibilities Be our Braze Expert: Utilize Braze for campaign creation, including setting up email, in-app, and push notifications; segmenting audiences; and personalizing messages. Lifecycle Campaign Strategy & Execution: Design, execute, and optimize lifecycle campaigns (onboarding, trial, subscription, and churn) to increase customer engagement and LTV. Positioning & Messaging: Assist in developing core positioning and messaging frameworks for core features and new product offerings, ensuring they are effectively communicated to different customer segments. Cross-Sell & Upsell Initiatives: Develop and manage campaigns that encourage package upsells, cross-sells, and winbacks through dynamic messaging and discount offers. Feature Release & Adoption Campaigns: Partner with Product to craft and execute messaging strategies for new feature launches and support campaigns that drive feature adoption. Copywriting & Creative Collaboration: Write compelling, clear, and on-brand copy for lifecycle campaigns and collaborate with the Creative team by providing well-drafted briefs for visuals and content. AI Utilization: Leverage AI tools, such as ChatGPT, to improve content personalization and campaign efficiency. Requirements 1.5+ years of experience using Braze for email, in-app messaging, and push notificationsProven ability to write engaging copy that resonates with diverse customer segments Strong understanding of customer lifecycle stages and strategies to improve engagement at each stage Experience writing creative briefs that drive clear, impactful visuals and messaging Familiarity with AI tools like ChatGPT for content enhancement and workflow optimization Collaborative mindset with the ability to work cross-functionally, especially with product teams Knowledge of customer engagement and retention best practices, including upsell, cross-sell, and win-back strategies Experience with lifecycle marketing and retention strategies for mobile subscription-based products Preferred Qualifications Knowledge of data-driven marketing and personalized messaging techniques Experience supporting new feature launches, including feature positioning and adoption campaigns Perks & Benefits Health and Dental coverage for employees, dependents, and domestic partners Flexible Work Environment: work remotely with flexible hours 401K with company 4% match Choose how you want to invest in your career development: we reimburse for training, conferences, and online learning resources. Work remotely in style, with a stipend to set up or enhance your remote work setup. Ad Hoc Labs is a remote-first company. Select roles may require regional geography and/or frequent travel. All candidates need to be able to maintain a productive remote working environment with access to video-quality internet. We are committed to building a diverse, inclusive company and we encourage applications from candidates of all backgrounds.Junior CRM Specialist
As aJunior CRM Specialistfocusing on theBraze platform, you will play a crucial role in managing and optimising our customer relationship management efforts. Your work will help enhance customer engagement, drive retention, and deliver personalized marketing campaigns that align with our growth objectives. Working closely with the CRM Manager, you’ll be responsible for executing automated and multi-channel campaigns across email, push notifications, in-app messages, and more.Opportunity: Braze Specialist/Expert at SkinVision in Amsterdam/Remote
SkinVision is on the lookout for a Braze Specialist/Expert to help us elevate our consumer engagement efforts. We’re looking for someone who can start immediately to assist with a mini-project focused on optimizing our engagement campaigns.Braze CRM consultant
Job Title: Braze CRM Consultant Location: London ideally Job Type: Full time About the Role: We are seeking a highly skilled Braze CRM Consultant to join our team and support the implementation and optimization of customer engagement strategies through Braze. The ideal candidate will have strong experience in customer relationship management (CRM) systems, specifically Braze, with a good grasp of Liquid scripting and html. You will work closely with data and engineering teams to design personalized customer journeys, manage large data sets, and drive high-impact campaigns. Key Responsibilities: Braze Campaign Management: Design, build, and manage customer journeys, campaigns, and automated messaging workflows within the Braze platform. Good knowledge of catalogues and braze promotion codes is also a plus. Personalization & Dynamic Content: UseLiquid scriptingto create personalized and dynamic content across emails, push notifications, in-app messages, and content cards. Building of email template: Develop and edit drag and drop templates for email and other messaging channels, good knowledge of html is a plus. Data Analysis & Segmentation: Work with large data sets to create custom segments based on customer behavior, demographics, and other attributes for targeted messaging. SQL Queries: Write basic SQL queries to extract and analyze data for campaign optimization, reporting, and decision-making. A/B Testing & Optimization: Implement A/B tests to optimize campaign performance, improve open rates, conversion rates, and other KPIs. Collaboration: Collaborate with data, product, and development teams to understand business goals and translate them into actionable CRM strategies within Braze. Reporting & Insights: Monitor and report on campaign performance, providing actionable insights to stakeholders to continuously improve engagement strategies. Troubleshooting: Identify and resolve any issues related to CRM campaigns, email rendering, or data integration. Key Qualifications: Proven experience working with Brazeor similar marketing automation software i.e iterable. Proficiency inLiquid scriptingto deliver personalized and dynamic messaging. Good working knowledge ofHTMLandCSS, and experience using drag & drop templates. Basic understanding ofSQLfor querying large data sets and generating insights. Experience working withlarge data setsto build effective customer segmentation and personalized experiences. Familiarity withA/B testingand best practices for campaign optimization. Strong analytical skills to interpret data and make informed recommendations. Ability to manage multiple projects simultaneously and meet tight deadlines. Excellent communication and collaboration skills, with the ability to work cross-functionally. Nice-to-Have: Familiarity with customer engagement strategies such as lifecycle marketing, retention, and acquisition tactics. Experience using Postman for API testing and integration. Familiarity with webhooks in Braze for triggering external actions and manipulating data. Why Join Us?: • Flexible working environment with opportunities for professional growth. • Competitive salary and benefits package.
