full time
174 TopicsBraze Specialist
Become an integral part of the team of an early-stage creator and social media startup on a mission to revolutionize the multi-billion dollar creator economy. Fanbase is an Atlanta-based, equity crowd-funding backed, direct-to-consumer social media platform and toolkit for the modern creator economy. Our mission is to democratize how communities interact in social media and to enable creators to live a better life via more effective monetization.3.6KViews1like0CommentsEmail Developer
Location: Hybrid (Remote & London) Description: Reed.co.uk Courses have a fantastic opportunity for an email developer to join their team! If you have experience in email development within a similar organisation and looking for that next challenge we would love to hear from you! Overview As a courses marketplace, we focus on connecting potential students with the right course, and offer a complete user experience from browsing through to purchase. Targeted emails are a key driver in helping us connect the right courses with our students, and drive that traffic to our website. We’re looking for a talented, enthusiastic, and motivated Email Developer who wants to play an integral part in shaping the future of our Courses proposition. The successful candidate will have the passion and drive in collaborating with our Sales and Marketing functions to fulfil client email contracts as well as marketing campaigns. Key Responsibilities: Reporting into our Software Development Manager, you will work within the Courses Marketing team Creating compliant and consistent HTML emails to support our sales, and marketing departments Producing first-class HTML emails while adhering to good coding practices for both site and email client media Independently modify existing templates Contribute towards the building, testing/QA, and launching of dynamic content Working closely with the design team and CRM team to deliver and optimise our emails and other campaigns. Managing a portfolio of images and content for the CRM to use in emails and other comms Developing HTML5 landing and mobile pages to support marketing Owning and being responsible for one of our key communication channels and a main touch point in our customer’s experience of our service What are we looking for? Solid HTML and CSS knowledge, combined with experience and ability coding to W3C standards as well as a good understanding of email limitations Knowledge of email development modern practices, such as interactive emails, use of dynamic plugins, and familiarity with marketing automation Skilled in producing clean, Responsive HTML, and CSS code for email marketing that works cross-browser Understand and troubleshoot cross-browser, email clients, devices, and ESPs rendering differences Knowledge of Braze would be preferable but not essential, experience with a CRM system is essential Experience with Liquid is preferable, or other email scripting languages What can we offer in return? Flexible working, including core hours and location flexibility. Flexible holiday scheme with the option to buy, sell or carry over up to 5 days a year on top of 25 days basic. Moving home leave. 10% of your time dedicated to personal development. Financial benefits including pension and health cash plan subscription . Enhanced family leave policies. Insurance benefits including life assurance. Love Mondays events. Discount scheme including gyms and popular retailers. Range of wellbeing and mental health support avenues. Newly refurbished office in an amazing location, with countless bars, restaurants and theatres right on the doorstep. AtReed.co.uk, we’re a team of people who are passionate about creating an inclusive culture. We want Reed.co.uk to be a place where everyone feels they truly belong, and we want to work with people who place the same level of importance on this as we do. As an equal opportunities employer, a Disability Confident Employer, and proud signatory of the Armed Forces Covenant and Care Leavers Covenant, everyone is welcome to apply to work for us. We offer guaranteed interviews for disabled, ex-services personnel and care leaver applicants who meet the minimum criteria. If you want to speak to someone confidentially about any additional support required, to help you be the best you can be during our recruitment process, then talk to us, we will be happy to help. Please note: All job offers are subject to satisfactory references and compliance with our vetting requirements. Salary Range: £30000 - £35000 Apply here:Email Developer Application2.4KViews0likes0CommentsCampaign Manager
Do you have experience with developing and deploying data-driven integrated marketing campaigns with specific experience in #Braze and #Marketo?Do you believe in the power of simplicity in the palm of your hand? Be part of a team that's making a powerful impact through better health insurance design. How? It starts with Surest. You can be yourself here. Surest culture, like our health plan solution, is inclusive. We welcome diverse backgrounds, opinions and personalities. If you’re looking for a thriving work environment that celebrates differences and varied voices — join us.2.4KViews0likes0CommentsCRM Specialist
Simplify payments to improve everyone’s life More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe! We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and merchants. We do it smart every day while being responsible for the impact of our choices. We believe in creating value for our network through constant collaboration and hard work. If you want to know more about us, give a look here: www.satispay.com1.4KViews0likes0CommentsCRM Email and Marketing
Work with YETI on the CRM & Email team! The CRM Email and Marketing Specialist will be responsible for tactical strategy and execution of CRM programs, including outbound campaigns, behavior-based triggers, and transactional trigger programs for the US market.1.3KViews0likes1CommentLifecycle & Retention Specialist
Cobee is on a scaling mission going through high growth. After scaling from 40 to +150 people in less than 1 year, we are looking to scale the team 2x during 2022-2023, and we are launching new markets across the globe. We are looking for a Lifecycle &RetentionSpecialist to be responsible for managing the customer journey of our B2C users. You’ll work closely with the Marketing, Customer Success, Customer Experience and Product teams to ensure that customers have a positive experience and are retained over the long-term. Your responsibilities may include creating and implementing customer engagement strategies, analyzing customer data to identify trends and opportunities and developing and maintaining customer relationships. You will be critical in ensuring that Cobee values and culture is top of mind in every hiring decision that is made while continuing to develop a best-in-class employee experience through forward-looking and innovative policies and frameworks around compensation, benefits, and the promotion of health & wellness. This role has to be more than the 50% of their time-based in Madrid, Spain.1.3KViews0likes3Comments[Remote - India] Training & Onboarding Manager (CRM)
Role: Training & Onboarding Manager (CRM) Location: Remote [India] Company: Massive Rocket Who We Are Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket - the UK-based Data & CRM Consultancy that’s taking the world by storm! With clients across Europe, the US, and Africa, we help businesses understand their customers and drive predictable growth through our core services of CRM Automation and Data & Analytics. Our international team renders services to a diverse range of clients encompassing Financial Services, Aviation, Music, Media, Streaming and Sports sectors. What We Offer 💨Fast-moving environment – you will never stop learning and growing ❤️Supportive and positive work culture with an emphasis on our values 🌍International presence – work with team members in Europe, the US, and around the globe 🪐 100% remote forever 🌴Flexible Vacation Policy 🧗🏼♂️ Career progression paths and opportunities for promotion/advancement 🍕Organised team events and outings What we’re looking for We are looking for anOnboarding & Training Manager (CRM)join our Training Practice. You will be responsible for the day to day running of the all client-facing training delivery. You will become a certified CRM expert and delivery CRM training to help serve some of the most exciting and fastest growing businesses in the world. This a role that, over time, will develop into a CRM Campaign Manager position working on CRM strategy & Execution with our customers. Responsibilities • Project manage a portfolio of customer onboardings to successful outcomes, accelerating Time to Value, growing and retaining customers. • Collaborate with internal technical resources to empower and train customers to use CRM software as efficiently as possible. • Engage with customer stakeholders to understand their business and technical goals, building credible relationships throughout the customer organization, from senior staff to Braze end users. • Help drive early adoption, setting KPIs and success metrics for ROI. • Advocate customer business use-cases to product development • Effectively deliver engaging enablement training and workshops. Experience • 2-4+ years experience in a client facing role • Experience in a CRM, Marketing, Lifecycle Marketing Role • Perfect English communicator • Project management experience • Training delivery experience Bonus Experience(but not mandatory) • Ideally, you will have experience in one or more of these areas: ◦ HTML / CSS ◦ Design experience – photoshop, canva ◦ Marketing Automation (experience in creating emails, push notifications, in-app messages etc.) ◦ Product and User Behaviour Analytics (generating reports and making data-driven decisions) ◦ Data Planning (creation of tracking plan and having a basic understanding of data) • Familiarity with the deployment process one or many of the following technologies: ◦ Segment ◦ mParticle ◦ Tealium ◦ Batch ◦ Braze ◦ Amplitude ◦ Mixpanel ◦ Leanplum ◦ Airship ◦ Salesforce Marketing Cloud ◦ Oracle Marketing Cloud ◦ Tableau, …1.3KViews0likes2CommentsSenior Specialist, Lifecycle Marketing (US Remote)
Location: Remote About Caribou At Caribou, we’re on a mission to help drivers save money and take control of their car payments. Caribou does this by using technology to unlock low rates, and people to make the process easy and enjoyable. We offer a fully online application and a dedicated team to walk you through the process. We put Drivers in control. Caribou is a hyper-growth company built by leaders from the technology, automotive, and finance industries. We have grown 20x in the past three years and raised a $115M Series C. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others. ABOUT THE ROLE AND OUR TEAM: The Lifecycle Senior Specialist builds customer journeys that drive applications and conversions for Caribou’s auto refinance and insurance products. The right candidate has 3-5 years of hands-on experience creating B2C email campaigns that engage customers and drive conversion. Experience creating SMS campaigns is a plus. The Senior Specialist also has experience building HTML email and SMS messages including dynamic, personalized content. The ideal candidate is curious and proactively seeks out new solutions to improve the program. Reports to Director, Lifecycle Marketing. RESPONSIBILITIES: Build & Execute- Build emails, SMS messages, automations and journeys. Support the team as a QA partner. Troubleshoot automation and journey errors. Set up audience segments. Journey Creation- Create lifecycle marketing journeys and automated programs using the email and SMS channels to engage and convert prospects for the Caribou refinance and insurance businesses. Data Integration- Help QA and maintain data integrations, solve errors, and ensure daily automations run smoothly. Personalized Experiences- Use dynamic content and available data to create personalized email and SMS messages. Reporting- Ensure that live messages follow established tracking schema. Put appropriate tracking in place for efficient reporting of complex journeys. Collaborate- Partner with the Sales, Ops, and Product teams to identify and implement communications that improve the customer experience. Test & Learn- Identify opportunities and implement testing to optimize the program using statistically sound testing approaches. Make recommendations to improve performance. About You 3-5 years of hands-on experience using a marketing automation platform, such as Braze, Salesforce Marketing Cloud, Responsys or Iterable Experience creating customer journeys Experience with HTML/CSS coding for email and responsive design best practices Experience with the SMS channel is a plus Understanding of databases and segment creation Demonstrated ability to manage projects across multiple teams Ability to solve complex data and technical issues Must exhibit strong verbal, interpersonal, and written communication skills Excellent team player with strong collaborative skills with the ability to work cross-functionally Ability to anticipate needs, innovate, and flourish in a fast-paced, global environment An ability to prioritize multiple active projects, multi-task and manage time effectively to meet (sometimes quick) deadlines Attention to detail How we will take care of you Everyone at Caribou is a valued team member, and we always strive to live up to our valueTake Care of Each Other. Our compensation and benefits package includes: Competitive base salary: $90K- $110K Equity in a high growth startup. 401k savings program with 3% company contribution. Generous paid time off including: 20 days accrued PTO per year, 14 annual company holidays, 16-weeks paid parental leave, bereavement leave, and volunteer day. Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance. Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance. Up to $1,000 per year for eligible professional development expenses. Our Core Values We come from all walks of life and are joined together by our shared values, which guide our work. This helps us improve life for our customers, our communities and our team members. See people as people Take care of each other Commit to the mission Move quickly and bravely Get better every day Seek truth Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment. *Caribou does not currently have employee operations in AL, CT, HI, ID, IA, KY, MS, MT, NE, NM, ND, RI, SD, WV, WY.1.3KViews0likes0CommentsSr. Manager, CRM Lifecycle - Creator Commerce
Location: Remote Description: Oversee & manage creator & shopper touchpoint journey prioritization across all communications for both creator and shopper. Work with cross functional teams to ensure engagement and conversion KPI’s. Identify and develop seasonal, brand, product, and insights campaign strategies and communication plans for Creators and/or Shoppers to be executed through CRM channels Effectively manage a team of campaign planners while ensuring KPI’s goal are met. Build marketing touchpoints and communication campaign plans to share with Creators and/or Shoppers via email, push notifications, in-app and web experiences to nurture engagement Manage end-to-end campaign planning process: brand, seasonal, promotional, and strategic campaign calendars, briefs, reviews, and ensure successful execution in partnership with production teams Collaborate with LTK Brand sales team to integrate brand opportunities into LTK-owned seasonal and insights campaign strategies Oversee Asana, Airtable, and cross-functional campaign management tools for campaign planning and execution Create campaign strategies to encourage Creators and/or Shoppers to adopt new product features for LTK Creator app and/or LTK app in partnership with the product marketing team Collaborate with data, research, and analytics teams to understand campaign performance and develop new testing strategies based on those insights. A/B Testing & Performance Optimization - Establish baselines on all critical metrics for all campaigns and continuously run CRM marketing experiments to optimize for Creator growth - frequency, retention, lift in conversion, and GMV Drive innovation to increase monthly performance to grow the number of daily active Creators and Shoppers Qualifications: Bachelor’s Degree in Marketing, Advertising, Business Administration, or equivalent combination of experience and instruction. 8+ years experience in campaign planning for customers. CRM lifecycle marketing preferred. Experience in the retail, B2C, or 3-sided marketplace industries (such as UBER, LYFT, Doordash, etc) is a plus! CRM Platform experience in Braze (preferred), Salesforce, Oracle, Hubspot, or similar experience. Proficient in Lucid chart (or comparability customer journey visualization tools), and conditional “If/Then” statements to build the lifecycle experience. Ability to work with ambiguity and to analyze & synthesize complex data and draw business insights. Creative problem solver that can identify patterns/challenges from disparate sources and deliver comprehensive, balanced & actionable analysis and/or solutions.1.2KViews2likes3Comments