In App Message to Android only devices
Just looking for a bit of guidance on how to isolate an IAM send to Android only devices. If a user was to have an Android phone & iPad tablet using the same user profile, how can I isolate the IAM send to only be viewed on the Android phone? All of the audience segmentation filters imply the IAM will fire on both devices?143Views1like4CommentsIn-app message frequency
We are having an internal discussion at Descript on how often we should allow a user to receive an in-app message. As part of this process, I'd love to hear what other's perceptions are on in-app message frequency? Examples: 1 per day, 1 per session, 1 every 3 days, 1 per week18Views1like0CommentsSubscription groups and recruiting use case question
Hi all! Trying to decide the best course of action for migrating a newsletter into Braze - ideally, I want users to be able to unsubscribe from just the newsletter (which is why I'm leaning towards subscription groups) but I also want to be able to put out an IAM to other users in which they could click a button and be added to the mailing list for newsletters (like how you can update a custom attribute when a user presses button A in an IAM) which I don't see as an option (if I'm missing it, let me know please!). I can't figure out a solution that offers both opt out of only newsletter and offers the chance to recruit some more folks into it. How would you go about this? Thanks all!276Views0likes1CommentIAM: How Best to Test Message Timing (on Session Start)
Hi all, I'm looking to test what time is best to send an in-app message to unidentified users to urge them to create an account. I want to send on session start for either 3rd session, 5th session, or 10th session. What is the best way within Braze to do this? I'm struggling in Canvas to set the time delay to be based on session starts and not calendar days and I'm worried with campaigns on how to ensure there's equal entry into the three possible variants and one control. Thank you!348Views1like1CommentRe-sending in-app messages if user didn't engage with the original in-app message
Hi -- I'm wondering if anyone has any advice for this situation: We are running a survey, linked to via an in-app message. The survey is just an external Microsoft Forms survey that is loaded in the browser. There are two buttons for the in-app message linking to the survey (one for survey in English, one for in Spanish) There's also the close message X button at the top right. Delivery settings: Currently, the message is set to display once daily regardless of whether or not the user has clicked on a one of the link buttons in the message, or just closed the message out. I'd like to set delivery as follows, but I don't know how: If user clicks one of the links to the survey, don't deliver the in-app message again If user closes out in-app message without clicking a link, continue to send the in-app message. Is it possible to set this up? Thanks for any advice.Solved542Views2likes3CommentsIAM Schedule Delay
Hello. I need some confirmation. We have an In-App-Message campaign I want to trigger it on the custom event and delay it for a month. So the first part no issues there, I defined which event...all good. Then I saw they haveSchedule Delay which once a trigger event occurs, send campaignbut offers only seconds, minutes and hours. Now I am wondering if would there be a problem if I set like 720 hours (a month). Or there is a better way to do it? Greetings, MarkoSolved403Views0likes3Comments