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Theresa's avatar
Theresa
Practitioner II
11 months ago

Subscription groups and recruiting use case question

Hi all!

Trying to decide the best course of action for migrating a newsletter into Braze - ideally, I want users to be able to unsubscribe from just the newsletter (which is why I'm leaning towards subscription groups) but I also want to be able to put out an IAM to other users in which they could click a button and be added to the mailing list for newsletters (like how you can update a custom attribute when a user presses button A in an IAM) which I don't see as an option (if I'm missing it, let me know please!). I can't figure out a solution that offers both opt out of only newsletter and offers the chance to recruit some more folks into it.

How would you go about this?

Thanks all!

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  • AllanHeo's avatar
    AllanHeo
    Strategist
    11 months ago

    Hi Theresa! This is an interesting use case. I'm happy to share some thoughts here. 

    First, I think these are 2 separate use cases: 
    1. Set up the email preference center and subscription groups. 

    2. Set up an IAM that subscribes users to the newsletter subscription groups. 

    For #2, you may be successful with the trigger "interact with campaign" --> Clicks IAM button 1. And then you'll have to set up a webhook to add the user into the Subscription Group. 

     

    I'm curious also, so I may do some testing on this one from my end! Let me know if you have any questions in the meantime.