Forum Discussion

AmaliaT's avatar
AmaliaT
New Member
22 hours ago

Working with timezones

Hi there, 

I am looking to set up a campaign that be run manually daily day at around 8am-10am (depending on internal readiness). We want this campaign to be received in users local time zone at the same time. Eg. Campaign run at 8am Melbourne time and received in New York at 8am (14hours later) 

I have been looking at the recommended set up as per documentation (see below), however not sure if this would work for us. The reason for this is that we then want to a new version of this campaign the day after with updated content. Based on the below this may not work due to the 24hr of eligibility. 

 I also looked at the option of running this as canvas and create separate audience paths and delays. However, can't figure out the best way forward. 

Can someone please advise on the best way approach? 

 

 

Canvas
Segmentation
  • TedScott's avatar
    TedScott
    Practitioner III
    9 hours ago

    Have you considered setting it up as a canvas (if you have both versions ready at setup).

    Have the canvas trigger setup to be time based and set to use local time, the first message step has no delay, then add the second message step with a 1 day delay.