Forum Discussion
Unsubscribing from Subscription Groups
How can we set the unsubscribe to only remove the user from the specific subscription group? We don't want to do this through a preference center. We just want to have a link that automatically remov...
Another route is to have the link go to a landing page which indicates their subscription was changed and use the click in a canvas to remove them from the subscription group.
For the CSV, fairly sure you would need multiple rows each user for each subscription group you wanted to add/update their status (you need to test):
external_id,subscription_group_id,subscription_state
user123,promotional_emails,subscribed
user123,transactional_sms,unsubscribed
user123,newsletter_updates,subscribed
