Forum Discussion
Tracking Users' Post Click
Hi Braze Community, I am scratching my head a bit trying to understand how the Braze SDK does not have an out-of-box feature that automatically associates a session with a specific user post email/...
Manoj__ Thanks so much for the reply. That is my understanding yes, but I am more concerned with someone clicking through an email and they are not immediately recognized in their session. I understand I can create a anonymous profile for them until they give their email, but what if they add a bunch of things to their cart and leave? I can't re-target them because they never logged in or made it to check out. I have them clicking through an email Braze should be able to immediately tie their session to their profile like many other ESP's but it seems that this is not out of the box.
Hi Jordan,
Abridge is a data quality layer for Braze that cleans duplicates and stitches user profiles together. It makes sure post-click activity (like carts or sessions) always ties back to the right user profile
Happy to connect.
