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bryrechan's avatar
bryrechan
Active Member II
31 days ago

Disabling click tracking for deeplinks

Hi all! I need to send some emails with deeplinks to users and am planning to implement the workaround of disabling click tracking for those links specifically so the deeplinks actually open the app (we haven't have a chance to set up custom sub-link paths). Does anyone know if disabling click tracking through Sparkpost could have an impact on domain or IP reputation? E.g. if clicks aren't getting tracked via Sparkpost would that be a flag to Google Postmaster or do they have their own metrics to analyze that?

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  • MaggieBrennan's avatar
    MaggieBrennan
    Icon for Community Manager rankCommunity Manager
    31 days ago

    Goot Do you have any insight here? Does disabling click tracking in Sparkpost impact IP reputation?

  • Manoj__'s avatar
    Manoj__
    Specialist II
    27 days ago

    Hello bryrechan AFAIK, disabling click tracking on deep-links shouldn't have any impacts on the domain and IP reputation. 

    But it might not be a good customer experience. Thinking from a custom perspective when they open an email on a Desktop device then mobile deep-links might not work.

    You can use some service like branch.io to make sure your deep-links works on all devices.