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David_M's avatar
David_M
Influencer
1 hour ago

First_did_event

Hi all, 

I'm working with a white label solution so 95% of my events (and attribute overwrites) are being ingested in to Segment and forwarded to braze via webhooks and largely it's working fine.  

However, I have a first_did_action_event that is super key but not available via the webhook

the only place that see's it is snowflake via updated tables every 5 minutes (not Ideal but soon enough to remove clients from nudging canvas and in to others) 

I plan to build tables for details that help us group  activity based on the first and ongoing did_action_event but wondering the following: 

CDI will allow me to update attributes 

But how can I send an event with these systems alone if i want to trigger an event (rather than use audience exclusions to remove someone) - We might want to trigger comms on this action_event in future potentially. 

I've been reading up about external_functions in snowflake and think we can use Segment Source Function to accept the Above external_function and send on to Braze. 

Could anyone confirm or offer up some alternative options. 

Thanks. 

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