Find answers and ask questions about our 100's of turnkey partner integrations, customizable SDKs, APIs, cloud data ingestion, and more.
How do you manage your CRM experiment backlog? I'm a CRM manager at an e-commerce marketplace. Every week I have more campaign ideas than time to run them, but the hardest part isn't execution - it's getting from a rough idea to a properly scoped hypothesis with a segment, trigger, metric, and expected effect) Right now it…
Hello all, curious whether anyone's had real success with the Braze Agent Console yet. We're exploring it as a next best action layer inside our Canvases, essentially letting it read a customer's profile and decide things like "this person responds better to SMS than email" or "this one's ready for an urgency nudge." More…
Hi, I have just connected Braze with Claude - and I am looking for some inspiration and stories about how Claude could help you scale. Thank you in advance!
We've been working on identifying users who have marked our emails as spam, and it's proven to be significantly more complex than expected. Here's a breakdown of the key challenges we've run into: * No current-state API — only raw event streams Braze doesn't expose a current-state endpoint for spam status. The only…
I am looking for a solution for storing terms and conditions that have the following features place hodlers for dynamic dates and other dynamic variables. each T&C item is related to a content_id within the email it's used in I have tried both catalogs and json nested profile attributes but both have the same problem where…
I have been using Javascript to send simple event and attribute information to braze. Sometimes i have had to change the outputs but using a dictionary/library but generally still sending simple string Events (event properties) and custom_attributes However today I'm trying to send an account_opened event Event:…
Hello friends, Appreciate your thoughts on this, mainly from a security perspective. We were exploring custom HTML Banners in Braze. In this case, the SDK would render both the content payload and the HTML to the website DOM and the browser would execute the code. We were conscious that anyone could accidently insert…
Hi all, I'm working with a white label solution so 95% of my events (and attribute overwrites) are being ingested in to Segment and forwarded to braze via webhooks and largely it's working fine. However, I have a first_did_action_event that is super key but not available via the webhook the only place that see's it is…
I am trying to build a query to find the conversation rate for a set of Canvas Name. When I execute below script select * FROM USERS_CANVAS_ENTRY_SHARED --where "Canvas_Name" ilike '%Promotional%' limit 10 ; I am able to see the "Canvas Name" but when I see the view properties, I do not find the column "Canvas Name" I am…
Hey Bonfire Community! We are looking at loyalty programme solutions which nicely integrate with Braze. Any experiences around partners like Open Loyalty, Antavo, Loyalty Co, Talon.One & Birdeye are very welcome :) Pros/cons and anything in between, please feel free to share! Thank you in advance. Cheers, Rosa
It looks like you're new here. Sign in or register to get started.