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JordanW's avatar
JordanW
Supporter
8 months ago

Tracking Users' Post Click

Hi Braze Community,  I am scratching my head a bit trying to understand how the Braze SDK does not have an out-of-box feature that automatically associates a session with a specific user post email/...
SDKs and APIs
Manoj__'s avatar
Manoj__
Visionary
8 months ago

Hello JordanW​ 

When a unknown user lands on your website, you can create a unique session id and assign the session id as an alias. Once this user identifies themselves then this session id can be stitched with an identified external_id.

The downside is that if a user never identifies then you will end up creating multiple profiles without external id.

 

  • TedScott's avatar
    TedScott
    Visionary
    6 months ago

    You have it correct, you need to pass a value in the url and "log" the user in on the site when they click (the only downfall is if they share the email / link with someone else or do this on a shared device).