Forum Discussion
Web push optin
Hi everyone, How do you manage web push optin considering that if a user declines it through the web push prompt, it impacts the field Push Enable which is used for mobile push notifications as well...
Hi nora_giussani ,
This is a very interesting question, and I'm not entirely sure how Braze behaves in this situation. However, Braze is known for its strength in cross-channel communication, and I know that each device's push token is handled separately.
To confirm, have you already tried this scenario of declining a web push prompt from a user who's mobile push enabled, and seen the Push Enabled field change to unsubscribed?
Best,
Allan
