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niels's avatar
niels
Collaborator
3 months ago

URL Wrapping

Does anyone know how the URL wrapping in email works exactly or is that proprietary information? As a tester I'm trying to verify the url's in the mail wrapped by braze.

In our case, a link is wrapped to

http://clicks.****.nl/f/a/5juAUSBvowz8S5gseBY-fw~~/AAAHahA~/Snj1AQpa6R5scePJ5SRxuV-xWbYngjvvue5nvDQnviKSfvFhoLDm440dk_NNpnsvhMz3Ag_V2Leqo-1MyS56MLPydYzuWHFmx5ONjYT5NXmc8aPgYHrdUJjFn1LRUp2b7ZgXroeHfyW3uziw8uZa8d6LU1lADBoFz33ZqsNElt3AARWrXxBx_ZXBS8t-_fE2

Is there a way to decode URL so I can see in our test environment what the new end point is after the click has been registered using the clicks subdomain?

1 Reply

  • I don’t believe this wrapped link was generated by Braze directly. Braze typically uses its own click-tracking domains (e.g., https://link.example.com) unless custom tracking domains are configured.

    In your case, the URL structure and subdomain (clicks.****.nl) suggest that a third-party link wrapping or security tool—possibly implemented by your organization for email security or analytics—is rewriting and encrypting the links after Braze generates them.

    This is often done by email security gateways (like Proofpoint, Mimecast, or Cisco IronPort) to protect users from malicious URLs. These systems typically track and sanitize URLs to prevent phishing or malware attacks.

    To verify the final redirect URL in a test environment, you might try clicking the link in a safe environment (like a sandbox) or use a URL unwrapping tool—some security gateways offer decoding options internally.