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niels's avatar
niels
Collaborator
30 days ago

IP warming for bonfire?

Hopefully this question reaches an administrator of the bonfire community:

The verification mails that bonfire sends when you register your email end up in spam.

For my company domain they don't even seem to pass to quarantine so I can't see them at all.

In gmail I was able to retrieve it from my spam folder.

But I'd like to switch to my company email gain but that means I can't verify my email. Our company is using office365.

1 Reply

  • eakinsey's avatar
    eakinsey
    Icon for Community Manager rankCommunity Manager

    Hi niels - thanks for flagging this. We are actively working to fix our email deliverability and configuration and apologize for the inconvenience (and the delay in response!). We hope this will be resolved shortly so that you can switch your email over and verify it to your company email, and that email notifications are not blocked. I will update this post when the issue is resolved. Thanks again!