Forum Discussion
Braze mWeb IAM <> Google One-Tap
My team is trying to find a workaround to display a mWeb IAM before Google One-Tap. We have found a "solution" by adding a custom event for when a user clicks "X" button on the IAM, and that triggers showing Google One-Tap. However, we are running into an issue when the user logs out they are not able to see either the mWeb IAM nor Google One-Tap.
Steps to reproduce:
- loaded page as new user (logged out)
- Braze IAM shows
- clicking the "x" on the IAM closes the IAM and opens Google One Tap
- log in w/Google One Tap → i'm logged in and the Braze IAM isn't visible (as expected)
- refreshed the page → still no Braze IAM
- logged out → no Braze IAM, no Google One Tap
- refresh → still no Braze IAM nor Google One Tap
1 Reply
bcohenRDC You will need some scripting on the page for this to check if user is eligible to IAM
- Page loaded (logged out)
- Check if user is eligible for IAM.
- If not, show Google One Tap
- If Eligible for IAM, then show IAM and do not automatically show Google One Tap.
You can check the reference code here: https://www.braze.com/docs/developer_guide/in_app_messages/tutorials/conditionally_displaying_messages
