Forum Discussion
Email engagement performance reporting by canvas step
Hello community, First time poster with my company being on Braze for 5 months. I am trying to find a way to extract engagement performance metrics (such as open%, CTOR%, deliverability%) for all...
Hi Tim! Welcome to the Braze Community!
Strictly from the Braze dashboard alone, there isn't too many analytics/reporting features available, so the features you've tried may be the extent you can take it within Braze without any external/engineering help. That being said, Braze has definitely been adding more and more reporting capabilities over the last several years. Using tags could potentially get you further also...
Braze truly is a cross-functional software, so many teams work closely with their Business Intelligence team by using the data provided in their Currents or Snowflake export. All the granular level data is in those exports for sure.
Another way to think about it is your end goal. What exactly are you hoping to achieve in your reporting, and is there any way to obtain a simpler version just by using the Braze dashboard features?
Please keep us posted on how you team handles this, and let us know any follow up questions!
