Does anyone know how I can report on opens per device with Braze or another solution? My team is curious to see our opens on mobile vs desktop so we can validate that we should move to a more mobile first design.
Hi! I had the same question not too long ago, this is the response I got from support, hope it helps:
Am I able to split out the Session Start event between Mobile and Desktop users?
To pull this info, you can used your Customer Behavior Currents connector in conjunction with Session start event. You should then be able to determine the device used when starting the session under platform.
Hi! I had the same question not too long ago, this is the response I got from support, hope it helps:
Am I able to split out the Session Start event between Mobile and Desktop users?
To pull this info, you can used your Customer Behavior Currents connector in conjunction with Session start event. You should then be able to determine the device used when starting the session under platform.
It does not help unfortunately they are all under "Web" whether they are desktop or mobile.
It's included in the roadmap though, you can find it here :
https://portal.productboard.com/ko5rgqefrdssb5wesynqswxp/c/229-email-reporting?&utm_medium=social&utm_source=starter_share
