Seeking new CRM / Lifecycle role
I'm wrappng up my time at my current role and looking for my next challenge. preferably with a company in need of someone with deep Braze experience. I have 15+ years of CRM/ lifecyle/ retention as well as general customer marketing experience, including almost 10! years leveraging Braze (formerly AppBoy) successfully in multiple roles and industries. Comfortable building and mentoring a team, or digging in the weeds myself...and also have a reputation (I hope) as a tech innovator by pioneering new uses of existing technology. My LI profile is below - anyone seeking a marketing leader with Braze experience please review for consideration. I hope to hear from some fellow CRM /Braze practitioners! I'm based in the SF / Bay area, open to both regioanl and remote positions. https://www.linkedin.com/in/charles-condon-830447/
HIRING: Lifecycle Marketing Manager for High-growth Fintech Company
Responsibilities: Manage and work towards a best-in-class technical implementation of regular ongoing email programs, and automated, personalized email notifications. Own Forge’s email calendar and tactical execution of all email programs, and effectively communicate initiatives, to inform stakeholders and ensure client satisfaction. Build and test for optimal email content and call-to-actions, while also ensuring strong attention to detail and data integrity. Manage Forge’s email agency by setting appropriate priorities, maintaining accountability, and leading ongoing meetings. Liaise and advise stakeholders of various business lines on email opportunities and follow through on planning and executing on these opportunities. Ensures alongside legal and compliance teams that Forge adheres to email best practices with regards to governmental regulations such as CAN-SPAM and GDPR, among others. Qualifications: Bachelor’s degree 5+ years planning and executing email programs for a corporate organization Strong analytical skills with the ability to interpret data and make data-driven decisions Familiarity with marketing automation platforms, CRM systems, and analytical tools Excellent communication and interpersonal skills Experience with data structures, mapping attributes across tables, and transforming values with table calculations Knowledgeable about email industry trends, laws, and regulations Must be able to sit and/or stand for long periods of time in an office or home office setting while working Preferred Qualifications: Experience with Braze, with hands-on experience in the platform Experience at a financial services and/or fintech company Experience with SMS and in-product notifications is a plus, as we look to implement these programs in the future If interested please apply: San Francisco, California: Application link New York, New York: Application linkJunior CRM Specialist
As a Junior CRM Specialist focusing on the Braze platform, you will play a crucial role in managing and optimising our customer relationship management efforts. Your work will help enhance customer engagement, drive retention, and deliver personalized marketing campaigns that align with our growth objectives. Working closely with the CRM Manager, you’ll be responsible for executing automated and multi-channel campaigns across email, push notifications, in-app messages, and more.
CRM Manager - London or Paris Based
Hi Everyone, I am working with a prospective new client who is looking for a CRM Manager to help stand up and manage Braze. I cannot post their name due to compliance but if you are interested, please let me know and I will share the details and put you in touch. They are a VC funded startup in the FinTech/Crypto space that is mobile based and looking to leverage Braze for Push, IAM and Email. Thanks!CRM Executive Role - Hybrid (Some Glasgow Office Attendance Required)
Hi Everyone, a prospective Braze customer we are in a late stage deal with is looking an end user/practitioner who can work hybrid with a few days of travel to their Glasgow office per week. Posting Please let me know if you are interested and I can connect you!Lifecycle Marketing Manager, Retention @ Little Spoon
Location: New York, NY (Hybrid) Description: Little Spoon is hiring for a Lifecycle Marketing Manager, Retention to join the Lifecycle Marketing team and drive retention communications across Little Spoon’s owned channels. You will be tasked with managing + innovating Little Spoon’s retention marketing programs across email, SMS + on site. This role will report to our Director of Marketing, Lifecycle + Email. The person who steps into this role will have the unique opportunity to help drive + scale Little Spoon’s lifecycle retention communication. You will: Own Little Spoon’s automated email + SMS retention + reactivation programs from end to end including: briefing, development, segmentation, and execution to help drive meaningful business impact Collaborate with the Director of Marketing, Lifecycle + Email on automated email and SMS retention + reactivation strategy Develop, refine + manage Little Spoon’s marketing automation programs and execute optimizations to automation strategy focused on driving customer retention and reactivation Leverage CRM data and company-level insights to inform automation strategy changes and increase customer retention and reactivation Monitor and analyze email performance metrics and automated marketing programs on an ongoing basis to inform strategy changes Work closely with Little Spoon’s graphic designer on all email creative with an eye towards continuously optimizing for KPIs Become an expert in Little Spoon’s email + SMS automated marketing programs, customer journey, customer experience and CRM platforms Stay up-to-date on CRM trends, best practices, new technologies and more You have: 3-5 years of email marketing experience with a focus on driving customer retention Hands-on experience creating automated journeys using a marketing automation platform (Braze, Klayvio, Iterable etc.) A track record of developing campaigns that successfully drive customer retention, loyalty + reactivation Expert knowledge of developing rule-based logic for automated email campaigns A deep understanding of customer data and experience using customer data for audience segmentation and personalization The ability to use reporting and analytics to drive strategy and execute key initiatives that level up to company goals A track record for being an organization’s in-house expert for all things marketing automation Strong project management skills and the ability to thrive in a fast-paced environment DTC subscription experience preferred You are: Creative and organized Detail oriented Data driven A self-starter A collaborative worker A strong writer APPLY HERE: https://www.linkedin.com/jobs/view/3940291220/?refId=%2FTE6Q%2FQ8TOCjqq1EgZUJlQ%3D%3D&trackingId=%2FTE6Q%2FQ8TOCjqq1EgZUJlQ%3D%3DCRM Automation Lead
We are looking for a CRM Automation Lead to manage multi-channel customer lifecycle campaigns, focusing on building customer activation, retention, and reactivation through CRM automation and triggered lifecycle initiatives. In this critical and strategic role, you will be responsible for developing and executing strategic marketing initiatives to drive Snoonu’s engagement, spend, and balance growth. Collaborating closely with cross-functional teams, you will identify opportunities to create targeted, personalized, and automated campaigns. Your expertise will be pivotal in driving the success of Snoonu’s customer engagement and marketing strategies.
