Zocdoc CRM Marketing Manager
Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc’s most important asset is our people. As a CRM Marketing Manager you’ll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and ultimately drive sessions and rebookings. The role will play an integral part in driving revenue and patient loyalty via CRM channels. If you’re ready to help us transform healthcare, we want to hear from you! You’ll enjoy this role if you… Have a passion for technology and improving patients’ lives. Enjoy using data and analytics. Are a strategic thinker who can seamlessly shift between high-level planning and hands-on execution. Highly organized, impeccable attention to detail, and great at prioritizing what needs to get done now, and what should wait until later. Love ideating, executing, and testing new ideas. Are action-oriented; you understand that ideas are easy, but implementation is where the magic is. Work well in a fast-paced, dynamic environment and are able to manage competing priorities. Your day to day is… Own end-to-end campaign development process, including list/segment creation, test setup, email development, QA, deployment and analysis. Develop, plan, execute, and optimize CRM campaigns through rigorous, hypothesis-driven A/B or multivariate testing, using email, SMS, push notifications, and in app messages to meet business goals. Brainstorm new campaign ideas and calibrate with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision. Monitor deliverability and maintain email health metrics to determine optimal frequency and form of communications. Own CRM metrics for sends, opens, clicks, and downstream metrics like sessions, app downloads, and bookings for campaigns and ensure send triggers and messages are functioning properly. Responsible for driving Engagement booking targets. You’ll be successful in this role if you have… 7+ years of work experience in a highly analytical CRM role. Proven track record of ideating and executing highly impactful CRM marketing campaigns to drive business objectives. Strong analytical skills (particularly within Excel and Looker) and the ability to leverage data for insights and action. Are a Braze power user and adept at HTML. Incredible attention to detail especially when it comes to campaign QA. Strong written and verbal communication skills. Ability to quickly build relationships and influence behavior with other teams across the company. Ability to manage multiple projects and priorities at once in an ever-changing environment. Ability to push through barriers to get things done with a sense of urgency. SQL and Looker experience is preferred. Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $135,000—$180,000 USD About Us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Manager, Marketing Automation & Acquisition - Canadian Football League
A new opportunity at the Canadian Football League (CFL) in Toronto. This role is hybrid, the chosen candidate must be available to be in the office. Link to Job Posting: https://www.teamworkonline.com/football-jobs/cfljobs/cfl/manager-marketing-automation-acquisition-2149323
🇩🇪 Speaking CRM - Berlin/Rostock (Germany)
Looking for Junior, Mid-level, or Senior CRM talents based in Berlin or Rostock (Germany). I have some cool opportunities for 2026. German is required (native level). If you’re interested, reach out via LinkedIn: https://www.linkedin.com/in/robert-vaternam/CRM Manager at 7NXT Group
7NXT is looking for a CRM Manager role based in Berlin. Braze certified marketers get an advantage. Apply here: Some benefits: 30 days of vacation per year 2 additional days off: December 24 (Christmas Eve) and December 31 (New Year's Eve) are officially recognized as paid holidays. Hybrid working model (3 days in the office, 2 days working from home) 4 weeks of work from abroad per year A free Urban Sports Club M membership & access to Nilo Health for mental health and personal development Free access to our digital wellbeing products (7Mind & Gymondo) Monthly mobility budget of €30 via Navit Family-friendly benefits: childcare costs & sick days for children The office classics: fruit & vegetable basket, muesli & yogurt (also vegan), drinks & snacks A wide range of opportunities for personal growth and development - including a €1,000 annual training budget Four-legged colleagues are welcome in our pet-friendly office! Apply --> https://7nxt-gmbh.jobs.personio.com/job/2451955?display=enRetention Manager at WSJ
Lead efforts to drive subscriber retention, reduce churn, and optimize pricing journeys across WSJ, Barron’s, and MarketWatch. You’ll collaborate cross-functionally with Product, Data Science, CRM, Finance, and more to execute data-driven retention strategies. Apply here: https://dowjones.jobs/new-york-ny/retention-manager-wsj/9ACA571AC9CC494789FFE40EFEDFF7B4/job/Associate Director, Retention Marketing, WSJ
Associate Director, Retention Marketing, WSJ Lead cohort analysis, retention forecasting, and strategic initiatives across all Dow Jones B2C brands. You’ll build and optimize holistic retention strategies, oversee budgeting and forecasting, and mentor the retention team. Apply here: https://dowjones.jobs/new-york-ny/associate-director-retention-marketing-wsj/929652AD3DCF490EA96C6CFBE1B16F43/job/Mid/Snr CRM Manager in Berlin
We're looking to hire a CRM professional for a growing Berlin team. It's a team of 3 people currently, and the team is currently migrating to Braze - great phase to rethink and rebuild lifecycle marketing from scratch. Read up more here and apply via the website: https://job-boards.greenhouse.io/yousician/jobs/8032931002#app
🦄 Wanted! Paid Media & Email Manager (FT Remote)
We're looking for a marketing manager with experience in Paid Media campaigns and Braze Email Journeys. We are an 'internal agency' model with multiple brands and clients across the horse world. You'll plan, launch, and optimize paid campaigns (Meta, Google, programmatic) while owning the CRM and email journey for brand clients. Your goal: connect media performance with customer acquisition and retention, building unified, revenue-driving marketing systems for equine lifestyle brands. Bachelor's degree in marketing, communications, or a related field. 4–7 years of experience in performance marketing or digital media (agency experience preferred). Proven success managing paid media and email/CRM programs. Strong analytical chops, comfortable with interpreting data and translating insights into results. Excellent communication and project management skills. Bonus points if you have experience in equine, outdoor, or lifestyle industries (horse lovers welcome!). Is this you? Apply Here: https://equinenetwork.isolvedhire.com/jobs/1627243-330180.html or email me mailto:jallen@equinenetwork.com
