Hiring: CRM and Marketing Manager for Insomnia Cookies UK
Some of our sweet perks: Competitive salary Hybrid working Life Assurance Pension Employee assistance and wellness support 2 paid charity days per year to support your local community Guaranteed paid day off for your birthday plus one for your child’s birthday or pet’s birthday and we’ll throw another one in for your significant other Fun and exciting team environment Unrivalled culture and values 50% discount on the best cookies you will ever taste What will I be doing as Insomnia’s Marketing Manager? 1. Strategy and Ideation Work closely with the Head of Marketing to plan the brand strategy and marketing calendar. Identify emerging marketing trends and innovative opportunities to enhance brand visibility and resonance amongst our target audience. Conceptualise original, engaging marketing campaigns which align with the wider business strategy and achieve both commercial and brand objectives. Understand and align with brand tone of voice. 2. Campaign Management and Execution Ideate, own and deploy successful marketing campaigns across our across our owned, earned and paid media channels, both online and offline. CRM Management - Plan, create, schedule and measure all CRM comms, including email, SMS and Push campaigns and automations, within Braze (CRM platform) and Punchh (rewards platform). Product Management - Manage existing products, upload new products, including nutritional documentation and imagery, and create new products for promotions where necessary. Create and develop print and graphic marketing materials such as flyers and posters - Adobe Creative Suite required. Work closely with our Social Community Manager to create social media content that aligns with campaign goals. Brief and manage our paid media agency, supporting with asset creation and reporting where necessary. Collaborate with 3rd party food delivery platforms to bring campaigns to life. Own and manage campaign budgets, ensuring campaigns achieve ROI and resources are allocated effectively. Plan, attend and oversee New Bakery Openings, events and other offline activations. Maintain a unified brand voice across all channels and bring the Insomnia personality to all tasks undertaken. 3. Analytics and Reporting Using campaign management tools to review and report key analytics and learn from their results. Own weekly and monthly CRM performance reporting. Monitor and analyse marketing metrics and KPIs to measure the effectiveness of campaigns and adjust strategies as needed to achieve desired outcomes. Essential Skills and Experience Bachelor’s degree in Marketing or a related field Minimum 3 years experience in D2C Marketing, preferably in the food and drink industry. CRM experience with Email and SMS marketing, preferably with knowledge of Braze and Punchh software platforms. Excellent reporting and analytics capabilities within Excel, with experience reporting to various stakeholders. Proficient in Microsoft Office, particularly Excel, PowerPoint and Word. Proficient graphic design skills, including experience with Adobe Creative Cloud (Photoshop, Illustrator, InDesign). Experience managing paid social media campaigns within meta, as well as PPC and Google Analytics. Proven track record of successfully managing marketing campaigns and project management skills. “Getting things done” is your superpower – you’re confident working independently, self-motivated and organised, with impeccable time management skills and the ability to multitask. Detail-oriented approach with ability to work under pressure to meet deadlines. Strong communication skills – you’re confident speaking to lots of different people and can build a rapport with anyone. You can relay information clearly and you’re comfortable presenting to and influencing others. Excellent social listening skills, to keep up to date with current affairs among the GenZ audience. Preferred Skills and Experience Some knowledge in website development and management. Experience with asana. £30,000 - £35,000 a year About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward and Insomnia Cookies has become a cult brand in the US known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding global footprint we are now here in the UK. We launched in Manchester in 2023, Sheffield in 2024 and are now coming to a city near you! Insomnia Cookies is revolutionising the cookie game by truly "Imagining What’s Possible"!Hiring: CRM Associate @JOE&THEJUICE
Joe & The Juice is hiring a CRM Associate to support and optimize global multi-channel campaigns (email, push, SMS, in-app). The role focuses on enhancing customer journeys, improving retention, and driving loyalty through tools like Braze and Amplitude. Requires 2+ years of CRM or digital marketing experience, strong analytical skills, and fluency in English. Based in Copenhagen, with a fast-paced, international environment and great employee perks.
Hiring for a Braze CRM Marketing Specialist II at iHerb
iHerb is seeking a CRM Marketing Specialist to join our team! APPLY TODAY: https://careers.iherb.com/global/en/job/6615811003 The CRM Marketing Specialist will play a crucial role in the day-to-day execution, optimization, and coding of iHerb's global campaigns - spanning email, push notifications, in-app, SMS, and many more. This individual will be responsible for ensuring the timely, accurate, and high-quality delivery of marketing communications across diverse regions and campaign types, contributing significantly to customer engagement and business objectives. Job Expectations: Campaign Execution & Deployment: Configure, set up, and deploy a high volume of email and push notification campaigns within CRM platforms, ensuring adherence to specified send criteria, audience segmentation, and scheduling. Quality Assurance (QC): Serve as a meticulous quality control specialist, reviewing campaign setup, creative assets, copy, and segmentation to ensure accuracy, brand consistency, and integrity prior to launch. Copywriting Support: Contribute to campaign content by handling specific copywriting needs, particularly for regional and co-op marketing initiatives. Email Template Development & Optimization: Design, code, and maintain responsive email templates from scratch using advanced HTML and CSS. A/B Test Execution: Support the strategy and execution of A/B tests from initial setup to monitoring and data collection, aiding in performance optimization. Cross-Functional Collaboration: Coordinate and liaise effectively with internal teams, including regional marketing, design, translation, data, and technology teams, to gather necessary assets and align on campaign requirements. Tool Management Assistance: Provide support in managing and troubleshooting key CRM tools (e.g., Braze, Simon Data, CMS), assisting in the resolution of operational issues. Reporting & Analysis Support: Assist in gathering campaign performance data and conducting basic analysis to inform future strategies. Process Adherence & Improvement: Ensure strict adherence to established CRM operational processes and best practices, and contribute ideas for workflow efficiency. Knowledge, Skills and Abilities: Required: Experience using CRM platforms (e.g., Braze, Iterable, Klaviyo, or similar). Experience using CDP platforms (e.g. Segment, Simon Data, Action IQ, or similar). Experience using Google Business Suite (Gmail, Drive, Docs, Sheets, Slides). Strong understanding of campaign segmentation, A/B testing methodologies, and deployment best practices. Exceptional attention to detail and strong organizational skills. Excellent written and verbal communication abilities. Ability to manage multiple tasks simultaneously and adapt to changing priorities. A collaborative mindset with proven ability to work effectively across various teams. Proficiency in HTML & CSS specifically for email template development, including responsive design principles and cross-client compatibility. Knowledge of snippet languages such as Jinja and Liquid is a plus. Equipment Knowledge: Experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred Experience with project management tools such as Asana Experience Requirements: 2-4 years of hands-on experience in CRM operations, email marketing, or digital campaign execution, preferably in a high-volume, fast-paced environment. Experience within an e-commerce environment is a plus. Experience in email template coding and development is a plus. Education Requirements: Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.CRM Marketing Specialist at iHerb
The CRM Marketing Specialist will play a crucial role in the day-to-day execution, optimization, and coding of iHerb's global campaigns - spanning email, push notifications, in-app, SMS, and many more. This individual will be responsible for ensuring the timely, accurate, and high-quality delivery of marketing communications across diverse regions and campaign types, contributing significantly to customer engagement and business objectives. Job Expectations: Campaign Execution & Deployment: Configure, set up, and deploy a high volume of email and push notification campaigns within CRM platforms, ensuring adherence to specified send criteria, audience segmentation, and scheduling. Quality Assurance (QC): Serve as a meticulous quality control specialist, reviewing campaign setup, creative assets, copy, and segmentation to ensure accuracy, brand consistency, and integrity prior to launch. Copywriting Support: Contribute to campaign content by handling specific copywriting needs, particularly for regional and co-op marketing initiatives. Email Template Development & Optimization: Design, code, and maintain responsive email templates from scratch using advanced HTML and CSS. A/B Test Execution: Support the strategy and execution of A/B tests from initial setup to monitoring and data collection, aiding in performance optimization. Cross-Functional Collaboration: Coordinate and liaise effectively with internal teams, including regional marketing, design, translation, data, and technology teams, to gather necessary assets and align on campaign requirements. Tool Management Assistance: Provide support in managing and troubleshooting key CRM tools (e.g., Braze, Simon Data, CMS), assisting in the resolution of operational issues. Reporting & Analysis Support: Assist in gathering campaign performance data and conducting basic analysis to inform future strategies. Process Adherence & Improvement: Ensure strict adherence to established CRM operational processes and best practices, and contribute ideas for workflow efficiency. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities: Required: Experience using CRM platforms (e.g., Braze, Iterable, Klaviyo, or similar). Experience using CDP platforms (e.g. Segment, Simon Data, Action IQ, or similar). Experience using Google Business Suite (Gmail, Drive, Docs, Sheets, Slides). Strong understanding of campaign segmentation, A/B testing methodologies, and deployment best practices. Exceptional attention to detail and strong organizational skills. Excellent written and verbal communication abilities. Ability to manage multiple tasks simultaneously and adapt to changing priorities. A collaborative mindset with proven ability to work effectively across various teams. Proficiency in HTML & CSS specifically for email template development, including responsive design principles and cross-client compatibility. Knowledge of snippet languages such as Jinja and Liquid is a plus. Equipment Knowledge: Experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred Experience with project management tools such as Asana Experience Requirements: 2-4 years of hands-on experience in CRM operations, email marketing, or digital campaign execution, preferably in a high-volume, fast-paced environment. Experience within an e-commerce environment is a plus. Experience in email template coding and development is a plus. Education Requirements: Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.Hiring Braze Marketing Automation Consultants
We’re hiring Braze Marketing Automation Consultants with 2+ years of hands-on experience. This is a remote role based in India, focused on building multi-channel journeys using Canvas, Liquid, and APIs. You should be comfortable debugging logic, managing QA, and working with US and UK clients. Flexible compensation and open to senior profiles as well. If you're interested or know someone who might be, email aditya.g@uplers.com.
Job Opening Sr Product Manager, Marketing Technology and Personalization
Do you want to shape Ai-driven customer experiences with 3 iconic brands? Come join my team build the future of this company. Sr Product Manager, Marketing Technology and Personalization Bed Bath and Beyond Buy Buy Baby Overstock.comHiring: Senior Marketing Operations Manager @ Calendly
Calendly is looking for a Senior Marketing Operations Manager who will bring strategic systems thinking, lifecycle marketing partnership, and marketing tech expertise. You will report to the Senior Manager of GTM Systems & Operations and will be responsible for owning the Braze and Pendo ecosystems, acting as a strategic partner to Lifecycle Marketing, and improving cross-platform marketing performance. 🔗 Learn more and apply here A day in the life of a Senior Marketing Operations Manager at Calendly On a typical day, you will be working on: Acting as the primary owner and administrator of Braze, managing both strategic architecture and day-to-day campaign execution Leading cross-functional projects that support lifecycle marketing initiatives, including experimentation frameworks and performance tracking Building and governing in-app messaging experiences via Pendo, collaborating closely with Product and Lifecycle teams Managing vendor relationships and external consultants to ensure timely, high-quality delivery of builds across systems Identifying opportunities to improve data quality and drive new data integrations between Braze, Marketo, Salesforce, and the broader GTM tech stack Implementing best practices, governance models, and documentation to scale marketing automation efficiently Partnering with stakeholders to define segmentation strategies, personalization logic, and channel mix across the customer journey What do we need from you? 6–9+ years of hands-on experience in Marketing Operations, with deep Braze and lifecycle automation experience Proven ownership of marketing automation platforms (Braze required; Pendo a plus), including admin-level configuration, governance, and optimization Strategic experience partnering with Lifecycle or Growth Marketing teams to drive audience targeting, personalization, and campaign success Strong understanding of data architecture and integrations across customer data platforms and marketing systems Experience managing external consultants and internal cross-functional project timelines Analytical and detail-oriented, with the ability to translate marketing goals into scalable tech workflows Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time APPLY NOW 🔗
CRM Lead @ Checkatrade
We're hiring! Think you know Checkatrade? Think again. We’re on a mission to change how people get jobs done around their homes, and this role sits right at the heart of that transformation. We're looking for someone to own our customer comms end-to-end. You’ll lead lifecycle campaigns across email, push, SMS and in-app, grow our app audience, and use Braze, data and creativity to drive real impact. It’s hands-on, high-impact, and full of opportunity. 👉 Apply here: https://jobs.ashbyhq.com/checkatrade/9c82bba3-a9aa-4f80-9963-c1e7efe33c19Head of Personalised Marketing
Apply here: https://careers.cityfootballgroup.com/job/Manchester-Head-of-Personalised-Marketing/1223601701/https://careers.cityfootballgroup.com/job/Manchester-Head-of-Personalised-Marketing/1223601701/ Location: Manchester, GB Opening Date: 11 Jul 2025 Full Time / Part Time: Full Time Contract Type: Permanent Closing Date of Applications - 25/07/2025 Our Story Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end. Our Winning Team MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history. About The Role The Head of Personalised Marketing leads a team of cross-channel marketers to acquire, nurture and retain Man City fans. You will define, deliver and optimise the Club’s database growth with personalised marketing strategies., This role will act as the business lead in acquiring, developing and utilising first party data in fan-facing marketing activity, in order to maximise the commercial impact of the Club’s data-driven approach. You will have full responsibility for the management and delivery of campaigns across key performance marketing channels, including email, SMS, mobile messaging, and personalised web content, as well as managing the future development of interactive content and logged-in fan experiences, with the strategic goal of maximising engagement and referral revenue through the Club’s owned and operated channels and platforms. You will work closely with the Product and Fan Journey teams to deliver an efficient omni-channel fan acquisition strategy, ensuring Club channels are used in the most effective way to promote relevant products and experiences, while improving the integrated fan experience across multiple communication touchpoints. You will also liaise with other stakeholders across Media and Marketing and the wider business, including Partnerships, Media, Supporter Services and CITC, to ensure the most important content and messages are reaching the most relevant fans on the most suitable channels to drive maximum impact. Working closely with the Technology and Fan Experience Analytics & Insights teams, the Head of Personalised Marketing will also identify opportunities for new channels and tools to create integrated and personalised fan communication experiences, ensuring maximum engagement with high priority audiences and segments across City’s global fanbase. You will be responsible for managing the budget for growing and engaging our database, as well as owning relationships with specialist consultants, agencies and technical platforms required to deliver innovative and high performing personalised marketing tactics. The role holder will ensure a data-driven approach to decision making throughout, defining and measuring business-critical KPIs to help support delivery of the Club’s ambitious growth targets. This is Your City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Your Impact Lead the delivery of direct marketing and personalised communications to our known fans across multiple channels, including email, SMS, web, app and paid media platforms, with measurable commercial impact through fan engagement and sales. This is primarily through the Customer Engagement platform, Braze Define and lead a cost-effective fan growth strategy to increase the size of the Club’s marketable database and grow engagement on owned and operated channels, delivering maximum value through referral sales and engagement with commercial content, generating a positive ROI measured by fan lifetime value. Define and implement a personalisation strategy to deliver the most relevant marketing messages to different segments of fans at the most effective times, measured by repeat engagement and referral purchases from fans globally, with a particular focus on the Club’s priority growth markets. Analyse and interpret rich fan data to identify opportunities to tailor fan messages, marketing automation, and communication touchpoints to be as relevant, engaging and timely as possible, improving the experience for each fan and delivering maximum return on investment for the Club’s marketing activity across specific target audiences. Develop robust publishing calendars, style guides and briefing processes for all relevant personalised marketing channels, to effectively support the delivery of the Club’s strategic objectives and ensure all fan communications reflects the Club’s brand and values. Working alongside data and technology partners, assess, procure, and own the functional operation of technical platforms, dashboards and tools required to deliver the personalised marketing strategy, including prioritising a backlog of platform features and fan experience journeys to be delivered. Liaising with cross-functional stakeholders at all levels, to identify the highest priority audiences to reach, products to promote, and fan journeys to optimise through integrated cross-channel fan communications Develop a pipeline of innovative digital experiences for deployment at key moments in the season to maximise engagement and data capture on Man City’s owned and operated marketing channels, wherever possible looking to deliver industry firsts. Ensure that customer data is at all times used in an ethical and legally compliant manner in order to maintain fans trust and willingness to share personal data with Man City 10. Line management responsibility for the Personalised Marketing team using your skills as a leader to help coach and develop individuals’ marketing skills and confidence. Manage the departmental budget including decisions related to the appointment of external agencies or consultants ensuring that a positive return on investment can be shown. What we are looking for Essential Minimum of 7 years’ experience in Digital Marketing, including with enterprise CRM platforms Proven experience of working with the customer engagement platform, Braze Proven team management experience and formal leadership and management training/qualifications Clear understanding of omnichannel marketing and marketing automation Technical proficiency and strong level of digital literacy A degree or equivalent in marketing, communications, business management, IT or digital media, or a related field Excellent communication skills and high-level of English language and grammar skills Excellent attention to detail and ability to motivate a team to deliver excellent results Desirable Formal qualifications in digital marketing analytics, digital marketing, digital optimisation or related fields Professional experience of managing and delivering digital change and migration projects Working knowledge of project management methodologies and prioritisation models Broad knowledge and professional experience of the sports and entertainment landscape Creativity and flair for designing compelling campaigns and digital marketing activations City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities. Job Segment: Channel Marketing, Direct Marketing, Communications, Marketing Communications, Marketing
