full time
194 TopicsJob seeker: looking for CRM/automation/customer journey gigs!
Bonfire community! I'm grateful to have had the opportunity to own all CRM functions at my last job - automation, campaigns, SMS, segments, tagging, etc - it was at a mortgage company that unfortunately didn't survive and I was laid off. I want to continue on the path of CRM/customer engagement and create larger scale canvases using Braze...while I've no working experience with this specific platform, I have transferrable skills and have obtained status of the Braze Certified Practitioner. Does anyone have any advice for someone at my level, with 3 years experience and a proven track record, looking to grow my career at a company that uses Braze or similar tools? If you're hiring and interested in learning more about my background, please send me a connection request! https://www.linkedin.com/in/terry-gaylord/117Views0likes2CommentsHIRING: Senior Platform Architect (Braze)
The Braze and Merkle partnership enable brands to work with two industry leaders in messaging innovation and delivery. We fuse our data-driven, strategic messaging capabilities with Braze’s leading, mobile-first messaging platform to help brands reach their customers wherever they are. And we do all of this in a way that is scalable, integrates into existing tech stack, and fully maximizes current investments. Careers at dentsu <-- Job Description109Views1like1CommentWe're Hiring: CRM Operations Manager at Virgin Red!
We’re on the lookout for a CRM Operations Manager to take our customer engagement to the next level! If you’re passionate about data-driven marketing, CRM automation, and customer engagement, this could be the perfect role for you! If you're interested or know someone who would be a great fit, feel free to reach out or share this post. Looking forward to connecting! https://www.linkedin.com/jobs/view/414434176128Views0likes0CommentsBraze Tech Lead @ Digitas Australia (Sydney - Hybrid)
Apply now Company Description Digitas — The Networked Experience Agency. Consumer habits are anything but linear and attention must be earned. At Digitas, we understand that to break through, brands must be surprising, entertaining, and authentic. Driven by imagination and fueled by deep cultural, consumer, and business insights, we craft impactful creative experiences across every medium — from integrated campaigns, gaming, and physical experiences to full-length feature films. We earn the right for brands to be part of their customers’ networks. We drive growth with our amazing clients through our capabilities in Consulting, Products & Platforms, Customer Engagement, and Digital Media. Part of Publicis Groupe and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands. The Role The purpose of this role is to lead the technical design and delivery of impactful customer engagement solutions using the Braze platform, focused on a single, high-profile client with room to grow across the agency. As the Technical Lead, you will translate creative ideas into actionable Braze and data solutions, ensuring seamless execution. You will collaborate with stakeholders, develop prototypes, mentor technical teams, and maintain high standards for performance, documentation, and innovation. This Role Focuses On 2 Core Areas Technical leadership and solution design Stakeholder collaboration and team development Day To Day You’ll Get Work cross-functionally with the client and our account, creative, strategy and analytics teams to translate creative ideas into technical and data requirements for the Braze platform. Your vision will ensure client success from idea to implementation. Scope/build rapid prototypes which help us to respond to client briefs and assess technical viability. Be the main point of contact when it comes to data requirements for Braze. Liaise with internal and external teams to ensure that we are leveraging client data securely, effectively and efficiently. Ensure that all solutions are endorsed and supported by our client’s global and local technology teams and that all established standards are adhered to. Be the absolute subject matter expert for our internal team and clients when it comes to the Braze platform Advise and mentor a local/offshore technical delivery team, fostering growth, capability and process. Work with the Digitas tech team to troubleshoot, test, and optimise solutions to achieve maximum performance with minimal errors. Ensure continuity for the account by establishing and maintaining standards across the tech team for documentation and knowledge exchange. Skills Expert level on-tool skills with one of the major customer engagement platforms (Salesforce, Adobe, Braze) Candidates with Braze experience are preferred.Salesforce, Braze or other certifications are a plus but not required Ability to quickly learn new systems and processes. Strong working knowledge of modern marketing data tools and integration patterns with an emphasis on how to solution data for targeting, personalisation and reporting Working knowledge of CDPs such as Segment, Tealium and mParticle. mParticle experience is a huge plus Analytical thinking, asking the right questions and challenging for better outcomes Strategic thinker, pushing the boundaries and always challenging us to think bigger or differently Excellent collaboration, written and verbal communication skills The Person We Are Looking For Has 7+ years of experience working on the technical side of Martech, marketing automation or customer engagement roles Background in prototyping and light coding. Minimally you should be strong in basic web languages (HTML, CSS, JS) and scripting languages such as Liquid or ActionScript. 2+ years of experience articulating solution designs with Martech platforms Proven track record of successful solution design work Experience working with complex data environments which depend on streaming data Experience managing and mentoring technical delivery teams Bonus points for prior agency/consultancy experience, as well as working with/leading off-shore delivery teams Got what it takes? We’d love to hear from you. Apply now15Views0likes0CommentsCRM Operations Manager at Virgin Red!
We're on the lookout for CRM Operation Manager to take our customer engagement to the next level!. If you're passionate about data-driven marketing, CRM automation, and customer engagement, this could be the perfect role for you! Feel free to reach out! https://www.linkedin.com/jobs/view/414434176133Views0likes0CommentsHiring a CRM/Lifecycle Senior Specialist
Hi! I'm hiring a CRM/lifecycle senior specialist on my team at Chief. This is a full time remote opportunity, with 4.5 day work weeks. Here is a link to the job: https://jobs.ashbyhq.com/Chief/bb54b6f3-35bc-4c7c-9462-0568338d25f9?utm_source=MJ3zwRz0De Please reach out if you apply. Thanks!195Views2likes1CommentCRM Engineer / CRM Solutions Engineer
We are looking with a CRM Engineer to look after the technical aspects of braze. In your day to day you will be building complex automated campaigns using liquid, create data pipelines using SQL, and interact with APIs. The CRM Solutions team and Braze play a pivotal role within the group, supporting all of our brands: Quidco, MoneySuperMarket and MoneySavingExpert. But there's more: this team is part of the data team at MONY Group, giving you access to best-in-class technology (GCP, DBT, GitHub.. and of course Braze) and a wealth of team expertise. This is a fantastic opportunity to make a real impact by helping households save money, expand your technical skills, and work with an amazing team. Sounds interesting? https://msfg.wd3.myworkdayjobs.com/Careers/job/Manchester/CRM-Solutions-Engineer_REQ-335260Views0likes0CommentsHiring: Email Operations Associate
The Email Operations Associate will be responsible for managing the setup, testing, and execution of the company's email and SMS marketing campaigns, ensuring smooth communication and maximum performance between the business and its customers. This role requires a solid understanding of email marketing best practices, strong technical abilities, and a self-driven, accountable approach. The associate will leverage in-depth knowledge of company data and processes, alongside creative problem-solving, to enhance productivity and efficiency in email and SMS operations. Essential Functions Execute and manage email and SMS marketing campaigns, ensuring accuracy and timely delivery. Configure and build marketing emails using Braze software. Perform quality assurance and ensure email performance data flows correctly. Collaborate with marketing teams to ensure data integrity and inform strategy. Troubleshoot, test, and optimize automated messages, autoresponders, and customer journeys. Conduct regular email testing, monitor deliverability, and ensure seamless user experiences. Maintain email deployment schedules and ensure compliance with quality control standards. Assist in segmentation, personalization, and campaign setup recommendations. Provide training on email operations and troubleshoot complex issues with support teams. Education and Experience Requirements Bachelor’s degree in a related field. Minimum 2 years of relevant experience. Preferred Qualifications Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment. To apply, click here.71Views0likes0Comments