The most recent content from our members.
In a lot of Braze setups I’ve seen, messaging and orchestration get a lot of attention (rightfully so!) But incentives often feel bolted on. * Same incentives across segments * No clear framework for when to use one * Limited testing to subject lines I’d love to hear: * Do you have a defined philosophy for incentives? *…
Hi all, I'm curious to hear how other companies have seen success with their Welcome Series canvases. I have mine set up as the following: Welcome Canvas - ensures all users get an in app survey asking their education level and a 'welcome email'. New User Activation Canvas - prompts the user to complete the first…
Hey all, I have a Canvas with 15 message steps for different stores, and I need to cap user entry for each message step. Each step has a different entry limit, and if one store reaches its limit, the audience needs to move to the next store, and so on through the rest. I tried a workaround using the Catalog (Synchronous)…
Hello guys, I am trying to explore and test landing pages and curious if anyone else tried it out? Any feedback, tips and tricks? Thanks!
Our team is currently transitioning our customer engagement platform to Braze, and we're looking to connect with fellow product or project managers who have gone through this journey. We'd appreciate hearing about: * Implementation best practices * Challenges you faced and overcame * Exciting ways you're leveraging Braze…
Hello, I am currently working on a canvas that needs to send an e-mail to a customer, if that customer has visited 5 pages on our website, that all have the same category. My first idea was using the entry criteria of User has viewed page 5x, but I would like to add to that criteria that for the 5x the customer has viewed,…
We're looking to enhance our documentation process for lifecycle testing and would love to hear what’s working for others! Do you have any templates or strategies that help effectively track experiments and build on learnings? Our goal is to make it easier to: * Keep track of live, completed, paused, and inconclusive…
Hello community! After designing a referral strategy composed of various campaigns and canvases, I’m setting up frequency capping to prevent users from receiving multiple campaigns on the same topic simultaneously. However, while implementing the frequency capping strategy, I encountered several doubts. My main objective…
Hello Braze Community! I’m currently working on creating a referral strategy to drive new user acquisition through our most engaged users. I’d like to start a thread with all of you to gather inspiration and discuss different flows we could implement. So far, I’ve identified the following key moments: * After a user gives…
Hello everyone I'm trying to implement this liquid code in one of my templates: {% assign combinedResults = canvas_entry_properties.${data}.results | concat: canvas_entry_properties.${data}.featuredResults %} {% assign results = combinedResults | sort: 'totalEstimatedCost.amount' | reverse %} The arrays…
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