Need Help Troubleshooting Connected Content Call
I'm trying to do a connected content call to the Trustpilot API so that I can get back an individualised URL for a customer to submit a trustpilot review: https://documentation-apidocumentation.trustpilot.com/invitation-api#generate-service-review-invitation-link This requires 2 calls, one for the Oauth token and a 2nd to call the endpoint that generates the link. I've been able to successfully do the first call, but having issues with the 2nd, mostly because Braze isn't giving me any feedback. Here is the call (sans sensitive IDs): {% connected_content https://invitations-api.trustpilot.com/v1/private/business-units/xxxxx/invitation-links :method post :headers {"Content-Type": "application/x-www-form-urlencoded", "Authorization": "Bearer {{token.access_token}}" } :body name={{${first_name}}}&referenceId={{${user_id}}}&local='en-US'&email={{${email_address}}} :save result %} {{result.__http_status_code__}} {{result.url}} You can see after the connected call I'm also trying to return the HTTP code and also the expected URL to help with troubleshooting. However, I'm not getting anything returned in those blocks. In addition, the Dev console doesn't seem to be much help because one minute I'll get some feedback (such as a 401 error) in it. The next minute, without changing anything, no errors will show up. And I can't get anything to show up even when I deliberatly try break the connected content call. Any help with better ways to troubleshoot connected content calls or if you can spot any errors in my specific call would be appreciated.Connected Content Order of Operations-- :save :retry :cache_max_age?
Hi all, is there a specific order I need to have :save, :retry, and :cache_max_age in on an API call? Example attached... we're seeing some interesting behavior where cache doesn't seem to be working as intended so want to confirm we have this set up correctly. I can't find any documentation on this in Braze or elsewhere. Thanks!
Connected content making 2 calls
Hi I have this connected-content in email template; but when I send out, its always making two POST API calls; I'm adding customers in a list in a survey module and every time my canvas sends out email; it adds customers twice. Is there any way to prevent this? Thanks //Waqas {% capture payload %} { "contactDetails": "{{${email_address}}}" } {% endcapture %} {% connected_content {{ url }} :method POST :headers { "Content-Type": "application/json", "X-API-KEY": "xxx" } :body {{payload}} :content_type application/json :no_cache :save add_response %}How to get started with Braze AI
My company is a B2B banking platform, and our current product marketing approach follows a traditional deterministic model, relying on 'if-then' logic. However, we want to move beyond static flowcharts and drip campaigns to a more dynamic, data-driven next-best action model. I’d love to hear recommendations on where to start. What are the key steps to making this transition successful? And how can I best equip my data team with the insights and resources they need to build an effective system?
Testing Canvas Context
Hi everyone 👋 I’m looking for some guidance on how to effectively test Canvas journeys that use Context variables. We’ve got several high-priority use cases where Context is essential (e.g., assigning voucher codes using Connected Content), but we’ve realised that Context isn’t supported in the Test Canvas feature. This makes it really difficult to validate personalisation, since variables won’t populate during testing — forcing us to rely on live sends to internal test accounts. Has anyone found a good workaround or best practice for testing these kinds of setups? Would be good to hear how others are handling this. ThanksBraze Connected Content Deep Dive (W/ Cat Facts!)
Cat Facts are back! There's so many cool use cases for Connected Content, and if you want to get started with some practice right away, the Free Public Cat Fact API is our go to! In this video, we test what happens if we use a broken URL, and where we can get some more error insights inside the Braze Dashboard. Did you know? - All cats need taurine in their diet to avoid blindness. Cats must also have fat in their diet as they are unable to produce it on their own. - Relative to its body size, the clouded leopard has the biggest canines of all animals’ canines. Its dagger-like teeth can be as long as 1.8 inches (4.5 cm). - Despite imagery of cats happily drinking milk from saucers, studies indicate that cats are actually lactose intolerant and should avoid it entirely.
The Power of Free Promotional SMS
Using SMS to reach customers is very popular. Many businesses want to send promotional messages. They want to do this without spending too much money. Free promotional SMS can be a great tool. It helps businesses connect with many people. This is a very direct way to share news. Furthermore, it can bring more sales and new customers. What is a Promotional SMS? A promotional SMS is a text message. It is sent to a group of people. The main goal is to promote something. This could be a new product. It could also be a special discount. Businesses use it to tell people about offers. In addition, it can announce new services. It is different from regular messages. It is for marketing and not for personal chat. Why Use Free SMS? The biggest reason is the cost. Sending many messages can get expensive. Free services let you save money. This is very good for small businesses. They may not have a large budget. Free SMS helps them try out this marketing method. They can see if it works for them. Also, they can reach a big audience. This helps them grow their business. How to Find Free SMS Services There are a few ways to find free services. You can search online for "free bulk SMS." Many websites offer trial periods. They might give you a number of messages for free. These trials are perfect for testing. You can see how the service works. Also, some companies have special promotions. They might give free credits to new users. You should check different providers. Compare their features and free offers. Important Things to Remember You must get permission first. This is a very important rule. You cannot just send messages to anyone. People must agree to receive your messages. This is called opting in. Sending texts without permission is illegal in many places. It also makes customers angry. Always build your list the right way. Building Your SMS Contact List A good contact list is key. You can get people to sign up in many ways. Ask them to give their number on your website. Use a form on your social media. You can also ask customers in your store. For example, "Join our SMS club for special deals." This makes your list strong. It has people who want your messages. contact us Physical address: Blk 34 Lot 5 Easthomes 3 Subd., Estefania, Bacolod City, Philippines,6100 Negros Occidental Phone: +639858085805 Email: info@latestdatabase.com website : https://phonelist.ioHow do you think about incentives in your Braze strategy?
In a lot of Braze setups I’ve seen, messaging and orchestration get a lot of attention (rightfully so!) But incentives often feel bolted on. Same incentives across segments No clear framework for when to use one Limited testing to subject lines I’d love to hear: Do you have a defined philosophy for incentives? Are they lifecycle-driven? Margin-driven? Performance-driven? Who owns incentive logic on your team? Also, if anyone wants a quick temperature check, I put together a short Braze Incentives Scorecard (3 min, free) to benchmark maturity across a few key areas: https://scorecard.voucherify.io/braze Would love feedback if you end up trying it!
