Selman_Balci
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Joined 12 months ago
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Race Condition Issue between API-trigger and mail execution during Registration
Hello people, I have this interesting case which looking for a proper solution that wont affect the UX during onboarding. When user completes the registration process, we send a service mail with a verification link that users can verify their email addresses. Service mail is set as API-triggered campaign and we have this race problem that sometimes the API call is prior to mail execution which gives an error: "User can't found" Our campaign flow for user creation process on Braze contains 2 steps: 1- API call to create a ghost user (using alias and email address attribute only) to create user profile 2- API call to find the user profile and trigger the email send 3- when user clicks and verify mail --> actual user profile is created with all attributes. 4- API call to merge these user profiles. Between step 1 and 2, API call to find user data for executing email fails. Any user case or solution with this issue above? Support suggesting to add more delay between API calls to not face race condition, however registering a service and wait 3-4 minutes of 1st email for verification is not match with our UX flow. Thanks in advance191Views0likes0CommentsRe: Exclude users who did not engage
Heyyjess_11, I suggest you to create a sunset segment using the retargeting filters as " Clicked/Opened Campaign or a Canvas with a tag" and add it to your core segments or use it every time you setup a new sendout. This is the common approach to exclude unengaged users from your campaigns. https://prnt.sc/sfAjQBe7Ite1 Hope it will helps for your case 🙂406Views2likes0CommentsUsing Attachements on Email Templates
Hello guys, I have an email campaign that contains an attachment to be included in sendout. With the Braze magic, is it possible to do it? Is anyone find a solution?] Attachment can be a pdf, jpg or png. Can you please share your experience or a way to do it? Thanks!694Views0likes5CommentsRe: Braze Tutorial: How To Log Promo Codes As A Custom Attribute
Wow Allan, thats magic and honestly I was looking for a solution exactly about this issue. We are using promo codes feature on daily basis and the biggest struggle is to track which code is shared with which user. Gonna share the results once I try! Thanks.511Views1like0CommentsRe: Segments: X Custom Event in Y Days - is it possible to increase Y Days up to 360?
HeyAllanHeo, Thanks for the info. Yes it works as extension is up to 730 days, however it works for a single custom event or property. I need to gather 4-5 custom events together to create this. Do you have any suggestions on this? Thanks!698Views0likes0CommentsSegments: X Custom Event in Y Days - is it possible to increase Y Days up to 360?
Hello guys, I am trying to refresh and update my segments and I need to specify some custom events based on last time the user did. Seems its limited to 30 days only, is there any alternative way or a solution to create segment lets say 180 or 360 days? Thanks in advance!Solved830Views0likes5CommentsRe: Deploying Canvas messages only on weekdays
HeyyAllisonSanders, There is the same inquiry under this post. https://community.braze.com/t5/the-forum/schedule-action-based-canvas-on-weekdays-only/td-p/2400 Liquid logic should work fine. Have a look on liquid codes under this post. Best541Views3likes0Comments