ContributionsMost RecentMost LikesSolutionsOpt-in rates in Looker Hi, does anyone know what is the best way to get on a user level the different channel opt-in data in Looker? Thanks a lot in advance. Keyword limit for Whatsapp Hi! We have added WhatsApp to our channel mix and I am now working on the communication plan. We got some information from a CSM about a 20 keyword limit that Braze has and considering that we create our communication in both ES and EN, this reduces the experience to 10 keywords per language. Is there anyone out there who has faced this limitation and is willing to share some workarounds for it? Thanks in advance, Aura Whatsapp-Intercom Integration Hi, has anyone found a way to integrate WhatsApp with Intercom/Landbot? In our company, we would like to add WhatsApp as a channel for sending marketing communication to our users. Still, we were wondering in case a user replies with a question that should take customer support, we would prefer that instead we let all agents access Braze, to send some tagging or similar between the tools so that the question can be escalated to an agent in their tool. In our case, we use both intercom and landbot for this kind of question. Thanks in advance for your support.
GroupsSmall but Mighty A dedicated group of Braze customers pioneering customer engagement solutions within their small teams.27 Posts
Small but Mighty A dedicated group of Braze customers pioneering customer engagement solutions within their small teams.27 Posts