Bonfire - The Forum

The Forum

Have a question on how to use a Braze feature? Chances are, someone has a tactic that can help. Crowd source customer engagement advice from our global community here.

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How to Honor/Celebrate Giving Tuesday While in Brand Voice

Hi all! I'm working on our Giving Tuesday campaign in which we're honoring some of our charitable partners and matching donations to one.Aside from presenting charities your company supports, what are some ways your company is publicly honoring Givin...

Resolved! FAQ: 502/503 error

Here's another common question our Support team receives: I'm getting a 502/503 error in an API call. What does that mean?

Any Halloween subject lines or copy people are proud of?

I've been giggling/rolling my eyes at the Halloween puns in my inbox and notification center! Share your favorites (or your own) in the thread.

Resolved! FAQ: How Canvas edits affect users already in Canvas

A frequently asked question we get at Braze is: How do Canvas edits affect users already in a Canvas? What is the expected behavior? Read below for the accepted solution, or reply with your own observations!

Resolved! FAQ: hard and soft bounces

What's the difference between hard and soft bounces?

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