Theresa
Practitioner II
Joined 2 years ago
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How to Honor/Celebrate Giving Tuesday While in Brand Voice
Hi all! I'm working on our Giving Tuesday campaign in which we're honoring some of our charitable partners and matching donations to one. Aside from presenting charities your company supports, what are some ways your company is publicly honoring Giving Tuesday? One issue we have run into is our typical brand voice is very witty, light, fun and this email has a more serious tone. What tone does your copy look like if you are running a campaign (especially if you have a different tone normally)? Happy Holidays to all who celebrate!266Views1like1CommentSubscription groups and recruiting use case question
Hi all! Trying to decide the best course of action for migrating a newsletter into Braze - ideally, I want users to be able to unsubscribe from just the newsletter (which is why I'm leaning towards subscription groups) but I also want to be able to put out an IAM to other users in which they could click a button and be added to the mailing list for newsletters (like how you can update a custom attribute when a user presses button A in an IAM) which I don't see as an option (if I'm missing it, let me know please!). I can't figure out a solution that offers both opt out of only newsletter and offers the chance to recruit some more folks into it. How would you go about this? Thanks all!285Views0likes1CommentIAM: How Best to Test Message Timing (on Session Start)
Hi all, I'm looking to test what time is best to send an in-app message to unidentified users to urge them to create an account. I want to send on session start for either 3rd session, 5th session, or 10th session. What is the best way within Braze to do this? I'm struggling in Canvas to set the time delay to be based on session starts and not calendar days and I'm worried with campaigns on how to ensure there's equal entry into the three possible variants and one control. Thank you!362Views1like1Comment- 3.5KViews0likes0Comments
Segmenting by App Build Number
Hi all, Trying to make sure that the correct audiences get entered into the right canvases! I'm hoping to make all folks on app build 17.0 or above get Canvas A while I want everyone below app build 17.0 to get Canvas B. My initial thought was to set it up this way, but I'm having issues in testing of getting the wrong canvas. Does this need to be an and statement? Would that not cause issue since folks aren't on both IOS and Android? How should I set this up to behave as expected? Thanks,242Views0likes1CommentRe: Braze & Non-Frequent Purchase Companies
Hi there! We only have one purchase option, an annual membership. We are subscription based, so I understand it's a bit different, but we do use Braze a lot for inspirational content. We are a disc golf app, so we send out top wishlisted courses, great courses near them, etc. No direct call to action, just getting them to think about disc golf and maybe decide to play a round/take a disc golf trip in the future. Sounds like that'd work for your topics at hand!458Views1like1Comment- 774Views0likes0Comments