ashleyatbraze
Braze Employee
Joined 2 years ago
User Profile
User Widgets
Contributions
Braze Building Blocks: Meet the Liquid Use Case Library
If you haven't discovered this incredible resource, you've been missing out! Senior Customer Success ManagerDonna_Younggives you a three-minute tour of this popular Liquid library to help you make use of a selection of Liquid templates.188Views0likes0CommentsBraze Building Blocks: A Brief Intro to Canvas Flow Audience Sync
Curious about Canvas Audience Sync? Senior Customer Success Manager Donna_Young will walk you quickly through how to create an Audience Sync step in a Canvas Flow in this 2-minute video. You can get all the integration information and suggested use cases in our documentation.321Views1like1CommentFAQ: What Is A Race Condition?
A common question we get at Braze is "what is a race condition?" A race condition is a concept where an outcome is dependent on the sequence or timing of other events. For example, if the desired sequence of events is “Event A” and then “Event B”, but sometimes “Event A” comes first and other times “Event B” comes first—that is known as a race condition. You can learn more about Race conditions in our Documentation page here. If you have tips of your own for spotting or avoiding race conditions, share them in the thread!179Views1like0CommentsFAQ: What is expected Canvas re-eligibility behavior?
Currently, re-eligibility for variants is tied to Canvas entry rather than message receipt. Users who enter a Canvas and do not receive any messages will not be able to re-enter the Canvas unless re-eligibility is enabled. If re-eligibility for a Canvas is set to shorter than the duration of the Canvas, it is possible for users to enter the Canvas more than once, which can lead to misleading behaviour for Canvases that use IAMs with particularly long delays. Since multiple Canvas IAMs could be triggered by the same session start, the end user could potentially have the experience of receiving the same message repeatedly, if a specific step renders faster than others.482Views0likes3CommentsResource: Canvas Flow Component Guide
For those of you getting started with Braze Canvas Flow or exploring new use cases, here is a quick look at the different components you can mix and match in our customer journey management tool!Use as a guide of when to leverage each component while executing user journeys in Canvas Flow. Includes information and use cases for the following components: message, delay, decision split, action paths, audience paths, experiment paths, and audience sync.167Views0likes0CommentsBraze Building Blocks: How to Build a Canvas Flow When You're Messaging Users in Multiple Languages
Another Braze for you fromDonna_Young! This one walks you through how to build a Canvas Flow when you're messaging users in multiple languages, a common challenge for brands with a global and diverse audience. If you don't want to use Liquid, Canvas Flow is a great shortcut for solving this challenge! This video is about 5 minutes long, and includes an in-dashboard demonstration.154Views0likes0CommentsBraze Building Blocks: Tips for A/B Testing your Canvas Flow
Senior Customer Success ManagerDonna_Youngwalks you through A/B testing different variants and treatments in Canvas Flow. Watch this 5-minute demo to learn more about Experiment Paths in particular, why you would use this new component, and how you'd set it up in your own Canvas Flow journeys.192Views1like0CommentsWhy Your Boss Should Send You to Forge 2024
Hello!! Pumped forForge 2024, but need a little nudge to get your boss on board? We’ve got you! There’s no way you can miss this once-a-year extravaganza and opportunity to learn, network, share ideas, swipe some genius concepts, make new friends, and getBraze certified. We've got some suggestions here for how you can get your boss on board, including a letter you can copy/paste and (of course) personalize as needed. I'll be there, too, so hope to see you in Las Vegas 😄 -Ashley70Views3likes0Comments
Groups
Small but Mighty
A dedicated group of Braze customers pioneering customer engagement solutions within their small teams.0 Posts
