AllanHeo
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PRODUCT REQUEST: Split Audience Based On Canvas Entry Property
Hi Braze! Where in the Braze Product Roadmap is the ability to split Canvas audiences based on Canvas Entry Property? From my experience working with several teams, this seems to be a highly requested feature. We are currently using the workaround of having to log the Canvas Entry Property as a Custom Attribute, using the User Update Step, but this certainly is a workaround that requires extra DPs. Any insight would be super helpful! Thank you so much!173Views3likes0CommentsRe: User Create Date Unavailable?
Braze Support should be able to confirm this for us! But now that I think back on this comment almost a year later, I want to say "created_at" is when the profile is created which does not necessarily mean that the user used the app already. I do think it really depends on your user ingestion flow, but Braze Support should be able to provide some further confirmation/details on this one.197Views0likes0CommentsRe: Using segmentation tool for profiles with different IDs but same email
I don't believe this is possible with the segmentation tool, but definitely understand the use case. I think the best solution might be to use a webhook to merge all lead profiles into the converted profile, when the conversion happens. Webhook will be triggered by the conversion, and this will probably involve a For Loop (to search through every single duplicate profile) and the /users/merge endpoint. Please let me know if you have any further questions!allan.heo@fornowmarketing.com146Views0likes0CommentsRe: Selecting multiple steps tool
Absolutely. Whenever you're working on editing 100+ Step Canvases... it's just such a tedious nightmare. The oNLY thing that Iterable does better than Braze... is their ability to multi-click/drag their version of Canvas steps 😅 I think they could even copy and paste possibly.276Views0likes0CommentsPLEASE BRING IT/BRING IT BACK: Color Coding in JSON and Liquid
Hi Braze, As of yesterday/today, I noticed that the Webhook Editor no longer supports color-coded liquid. I think having that color support is huge, especially for beginners who are writing Liquid for the first time. The color-code is the only reason I remain on the old HTML editor version. Are there any plans to bring back any sort of color-coding for Liquid in all other channels? Any new color support for JSON? Thank you!Solved496Views1like4CommentsRe: Segment Filters "Custom Attribute is exactly 0"
Hey Marissa, that's a very interesting discovery… It might be worth submitting a ticket as it almost feels like a bug, but your workaround is a great solution for now. I guess it's a necessary solution if Braze recognizes null as the same thing as zero.420Views1like0Comments