Hiring for Head of Delivery Lifecycle Marketing at Bolt!

We’re looking for a seasoned leader with strong expertise in CRM, analytics, experimentation, and deliverability to join us as the Head of Delivery Lifecycle Marketing at our HQ in Tallinn, Estonia. (Relocation support provided)

Apply now!! https://bolt.eu/en/careers/positions/8021437002/

About the role

The Head of Delivery Lifecycle Marketing leads strategy across Food Eater, Market, Merchant, and Courier lifecycles, combining strong analytical skills with a long-term growth vision. They coach senior team members, collaborate with key stakeholders, focus on high-ROI initiatives, and identify opportunities to expand impact, ensuring teams are empowered to deliver effectively.

Main tasks and responsibilities:

• Develop and oversee the lifecycle communication strategy for Delivery across all markets.
• Lead quarterly roadmap planning, ensuring focus on high-ROI and business-critical initiatives.
• Monitor and analyze vertical communication performance, course-correcting as needed.
• Drive incremental uplift through automation and annual performance improvements across countries.
• Build, mentor, and support a high-performing, growth-oriented team.
• Ensure strong collaboration within the team and provide visibility to vertical stakeholders on performance.

About you:

• You have experience leading medium to large teams of up to 20 people.
• You’ve successfully created and executed impactful lifecycle strategies.
• You collaborate confidently with a wide range of executive stakeholders.
• You have excellent communication skills in English, both written and verbal.
• You take a data-driven, customer-centric approach to analyzing campaign results and team performance.
• You’re comfortable with numbers and understand the technical landscape of automations and engagement tools.