🚀 Job Seeker: Head of CRM & Lifecycle Strategy | Available Feb 2nd

My successful Maternity Cover contract as the Head of CRM at loveholidays is wrapping up on January 30th, and I’m now actively seeking my next strategic leadership challenge in CRM, Lifecycle Marketing, or Retention, available from early February.

Why Connect with Me? 

I am a highly accomplished Senior Leader with a passion for enabling data-led strategies to deliver significant commercial value. My expertise lies in owning end-to-end CRM strategies, building high-performing teams, and driving customer lifetime value (CLTV).

My background is rooted in leveraging platforms like Braze (and others, including Adobe Campaign, Salesforce) to deliver quantifiable results:

• Automation & Efficiency: Successfully deployed AI to automate the entire newsletter process, reducing weekly resource hours from 35 to just 5.
• Commercial Growth: Instrumental in quadrupling yearly reactivation profits from £32M to £130M.

If your company needs a strategic leader focused on Optimisation, Automation, and Building Data-Led Customer Journeys using cutting-edge MarTech, please reach out directly! I am ready to bring my momentum and expertise to a new challenge.

Connect With Me!

Connect with me on LinkedIn: https://www.linkedin.com/in/josie-sultan-31170791/