Forum Discussion
Randomizing NPS messages
Randomization seems harder than it should be in Braze. I've got a canvas scheduled to run everyday at the same time and send a custom in app message that will collect an NPS score for those that int...
Hey JudgeJules I don't have an immediate solution but would it be an option to use a campaign instead of a canvas - you might have more control that way.
My understanding is that within canvases, IAMs are delivered to the device as soon as segmentation criteria is met and remain "on hold" until a session is started - this would be worth double checking with your CSM rep, but if it's correct it might indeed make it quite hard to select users, as you can't guess which 500 will open the app on any given day. I think this behavior is slightly different for campaigns as you could do action-triggered based on session start instead of a schedule.
