Forum Discussion
emily_wri
3 months agoSupporter
Help With Welcome Series
Hi all, I'm curious to hear how other companies have seen success with their Welcome Series canvases. I have mine set up as the following: Welcome Canvas - ensures all users get an in app survey a...
TedScott
3 months agoVisionary
Without more details about your users / service, what you are measuring / what type of actions are considered good or bad, here are a few generic ideas:
For initial welcome: Getting started
For active / engaged users: typical NPS / 5 star survey (would you refer us to a friend / colleague?
For active / engaged users: Subscribe to mobile push, SMS, or Email massaging.
For users who have not engaged: FAQ's, how to get help, tips & tricks (these are also great initial welcome topics).
For users who have not engaged: Message through other channels (SMS/Email)
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